# Force Contact Dispatch Officer

**Company**: West Midlands Police
**Location**: West Midlands, United Kingdom
**Job type**: full-time
**Salary**: Based on Rank
**Category**: Security
**Industry**: Government & Public Sector

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## Description

West Midlands Police is recruiting transferees to join their state-of-the-art force control room located at C3, Park Lane, Aston, Birmingham.

As a Force Contact Dispatch Officer, you will be part of a high-performing team that dispatches resources to emergency and priority calls for service across the West Midlands region, serving a diverse population of approximately 3 million people.

The role involves dealing with over 500,000 EM/PR graded incidents per year, which often involve significant risk to the community. You will have the opportunity to safeguard vulnerable individuals, deploy resources to critical incidents, and contribute to saving lives.

The Command Centre in Aston, Birmingham, offers various amenities, including:

- Free parking

- A brand-new canteen serving hot food throughout the day and cold options overnight

- A gym with cardio machines, free weights, kettlebells, battle ropes, and sleds

- Access to the rest of West Midlands offers

To be eligible, you must:

- Be a substantive constable or within the last 3 months of your probation period

- Be transferring from a UK Home Office Police Force or BTP (or previously served as substantive in a UK Home Office Force)

- Have outstanding complaints or matters with PSD resolved before applying

You will receive an enhanced benefits package, including:

- Fair remuneration with progression opportunities and access to a competitive pension scheme

- Enhanced annual leave in addition to public holiday entitlements

- Discounts across travel, parking, daily costs of living, and leisure activities

- A comprehensive wellbeing package with 24/7 support, free eye tests, and flu jabs

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, which includes a full background and financial disclosure.

Appointment to this role will be dependent upon successfully passing medical checks, which may include a drugs test and, if required, a fitness test.

West Midlands Police is a Disability Confident Leader and operates a 'Disability Confident Interview Scheme'.

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