# Account Solution Engineer

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Singapore---Singapore/Senior-Solution-Engineer---Malaysia-Market_JR360103?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3a4ff851-769

## Description

Salesforce is seeking an Account Solution Engineer to join their team in Malaysia. The successful candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting-edge technology solutions.

**Responsibilities:**

- Manage Enterprise organisations across a range of industries , particularly within the Malaysia territory , to understand their challenges and goals through focused discovery sessions and workshops.

- Play a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.

- Work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.

- Business Problem Solving: Take ambiguous and sophisticated business problems and , using research and business assessment capabilities , define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.

- Innovation Management: Bring focus to a client's decision-making process by communicating and evaluating solution options and driving consensus among key stakeholders.

- Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with Salesforce Solutions.

- Assist the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions , delivering transformational pitches based on live product demonstrations.

- Discover the customer's business needs and position the best Salesforce solution to achieve their business objectives.

- Build and present customised solutions and demonstrations focused on Salesforce products to multiple customer personas, showing how Salesforce will accelerate their business strategies and provide a clear path to value.

- Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.

- Orchestrate and lead cross-functional solutions engagements, and align them to the opportunity strategy.

- Develop and deliver the story of the customer experience aided by Salesforce technologies.

- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

- Contribute to the team with an open mindset , feedback is always welcome as we strive for excellence.

- Ability to travel based on territory alignment and region (including within Malaysia).

**Requirements:**

- Degree in Computer Science, Software Engineering, MIS or equivalent technical discipline is required.

- Knowledge of related applications, relational databases and web technology.

- Strong oral and written communication skills in both Bahasa Melayu and English , ability to engage with clients and stakeholders across Malaysia and Singapore effectively.

- Solid presentation, collaboration and interpersonal communication skills.

- Ability to work as part of a team to solve technical problems in varied environments.

**Nice to Have:**

- Salesforce Certifications

- Previous experience as a Solution/Sales Engineer for a CRM company or similar technology

- Basic programming experience in HTML and other web-based technologies

- Familiarity with the Malaysian business landscape and local enterprise ecosystem as this role is required to cover the Malaysia market

## Skills

### Required
- Computer Science
- Software Engineering
- MIS
- relational databases
- web technology
- Malay
- English

### Nice to have
- Salesforce Certifications
- Solution/Sales Engineer experience
- HTML
- Malaysian business landscape

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Singapore---Singapore/Senior-Solution-Engineer---Malaysia-Market_JR360103?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)