# Knowledge & Content Intern

**Company**: Logitech
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: internship
**Category**: HR
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q223127

**Apply**: https://logitech.wd5.myworkdayjobs.com/en-US/Logitech/job/Cork-Ireland/P-C-Knowledge---Content-Intern_148485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3a00f5b7-704

## Description

Logitech is seeking a Knowledge & Content Intern to join their People and Culture (P&C) organization. The intern will work closely with the Knowledge team to shape how global employees find answers, navigate P&C processes, and experience the internal Help Center.

**Responsibilities include**

- Content Creation & Maintenance: Write, edit, and publish clear, user-friendly Help Center articles.

- Cross-Functional Collaboration: Partner with teams across the People and Culture organization to translate complex internal policies and workflows into simple, intuitive guidebooks and FAQs.

- Information Architecture & Optimization: Assist in auditing, tagging, and organizing content structure to improve searchability and user navigation within the internal knowledge portal.

- Process & Systems Learning: Gain hands-on experience using modern knowledge bases, content management systems (CMS), and ticketing tools.

- Creative Problem-Solving: Identify content gaps, outdated information, or friction points in user feedback, bringing innovative solutions to improve the overall employee self-service experience.

**What You Will Gain**

- Direct Mentorship: Work directly alongside the Head of Programs and Partnership and the knowledge team.

- Broad HR Exposure: Gain rare end-to-end visibility into how an enterprise People and Culture organization operates.

- Portfolio Development: Experience concrete examples of published knowledge base articles, documentation projects, and process improvement initiatives.

**Your Qualifications and Skills**

- Currently pursuing or recently completed a degree in Communications, English, Human Resources, Business, Information Systems, Journalism, or a related field.

- Strong Writing & Editing Skills: Ability to break down complex procedures or policy details into clear, concise, and engaging written content.

- Aptitude for Technology & Systems: Quick learner with a curiosity for mastering new tools, content management platforms, and workflows.

- Cross-Functional Communication: Comfortable reaching out to subject matter experts across different departments to gather details and feedback.

- Analytical & Creative Problem Solver: Proactive in spotting errors, fixing broken links or outdated guides, and suggesting creative ways to present information visually or structurally.

- Attention to Detail: Meticulous about grammar, formatting consistency, and maintaining high editorial standards across all published materials.

## Skills

### Required
- Writing
- Editing
- Content Creation
- Information Architecture
- Problem-Solving
- Communication
- Collaboration

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Source: [Apply at logitech.wd5.myworkdayjobs.com](https://logitech.wd5.myworkdayjobs.com/en-US/Logitech/job/Cork-Ireland/P-C-Knowledge---Content-Intern_148485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
