# Room Attendant

**Company**: AccorHotel
**Location**: Auckland, Auckland
**Job type**: part-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161021359-room-attendant?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/room-attendant-39a1828c-cf5/

## Description

Join Sofitel Auckland Viaduct Harbour, a modern luxury hotel combining Aotearoa spirit with French Art de Vivre.

As a Room Attendant, your purpose is to create a haven of luxury and comfort, providing exceptional service to guests.

Responsibilities:

- Clean and service guest rooms, balconies, bathrooms, public areas, and back-of-house spaces to Sofitel luxury standards

- Carry out scheduled, regular, and deep-cleaning tasks including carpets, grout, shower heads, mini bars, air-conditioning, and cabinetry

- Assist with turn down service and support Room Attendants with bed making, extra beds, rollaway beds, cots, and accessible room equipment

- Maintain immaculate presentation, hygiene, and cleanliness across all areas of the hotel

- Respond professionally to guest requests, escalating where required, with warmth and discretion

- Use, store, and handle cleaning chemicals safely and economically in line with health and safety guidelines

- Operate and maintain housekeeping equipment with care, ensuring trolleys and storerooms are neat and fully functional

- Assist with laundry duties, linen distribution, stock replenishment, deliveries, and heavy lifting as required

- Report maintenance issues, defective equipment, or safety concerns promptly to the supervisor

- Adhere to security, key control, and guest confidentiality procedures at all times

Qualifications:

- Previous housekeeping experience in a luxury hotel environment is preferred

- Excellent communication and organisational skills, with good problem-solving abilities

- Physical fitness to stand, lift, push and pull for extended periods

- Attention to detail and commitment to maintaining high cleanliness standards

- Flexibility to work varying shifts, including weekends and holidays

- Knowledge of proper cleaning techniques and safe handling of chemicals

- Proficiency in English; additional languages beneficial

- Ability to work efficiently in a fast-paced environment, managing multiple tasks

- Positive attitude and adaptability to challenging situations

Additional Information:

- Learn your Way: Access to Hero so you can Earn while you Learn!

- Benefits Your Way: Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide

- After 12 months of service retrieve 1-night complimentary stay including breakfast!

- Complimentary meals on shift

- Accor's Parental Leave Scheme - up to 12 weeks of paid leave for primary carers and up to 2 weeks for secondary carers

- Wellbeing initiatives - Access to our Employee Assistance Program

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## Skills

### Required
- housekeeping
- cleaning
- communication
- organisational
- problem-solving
- physical fitness
- attention to detail
- flexibility
- knowledge of cleaning techniques
- safety procedures

### Nice to have
- previous housekeeping experience
- additional languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161021359-room-attendant?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)