# Manager, Account Manager

**Company**: Flexport
**Location**: Singapore, Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8166224?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3982d3b2-c3d

## Description

## Job Overview

Join the Account Management team at Flexport to grow the company's book of business across Singapore and Malaysia by deepening existing client relationships.

## Responsibilities

- Lead the business growth plan for a portfolio of clients, generating sales leads, transforming leads into opportunities, and developing solutions.

- Use advanced knowledge of clients' business goals, the industry, and Flexport's services to proactively close and deliver new solutions.

- Serve as a trusted advisor to clients, advocating for their needs and finding win-win solutions.

- Conduct regular client touch points and business reviews to help clients understand the value they are realizing.

- Manage and mentor Account Managers, holding them accountable for performance and growth.

- Teach account management fundamentals and support each AM's development with regular feedback and career growth recommendations.

- Work cross-functionally across various teams to develop and execute client strategies.

- Proactively monitor client health to identify opportunities for improvement.

- Ensure high product adoption by mastering the Flexport platform and teaching clients how to maximize their experience.

## Requirements

- Bachelor's or master's degree.

- At least 5 years of experience in sales, account management, and supply chain operations, preferably in managerial or team lead positions.

- Background in logistics, freight forwarding, or supply chain (highly preferred).

- Entrepreneurial mindset with a strong track record of delivering innovation and driving results.

- Experience working with global teams and driving desirable solutions.

- Experience building client relationships globally and leveraging those relationships to grow the business partnership.

- Passionate about achieving team success and able to inspire and motivate the team.

- Strategic thinker and disciplined planner.

- Excellent presenter and communicator.

- Exceptional negotiation and problem-solving skills.

- Comfortable adapting to Flexport's culture.

- Willingness to keep learning and curiosity.

- Highly collaborative with a track record of building strong internal and external relationships.

- High integrity and ethics.

- Experience in electronics, retail, or tech verticals is an advantage.

- Experience with AI adoption is a plus.

## Skills

### Required
- account management
- sales
- supply chain operations
- logistics
- freight forwarding

### Nice to have
- AI adoption
- electronics
- retail
- tech

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8166224?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)