# Air Pricing Associate

**Company**: Flexport
**Location**: Guadalajara, Mexico
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8040028?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_396ce9a8-612

## Description

## The Opportunity

As an Air Pricing Associate, you will be a foundational member of the team, learning all aspects of the trade, mastering Flexport’s advanced technology systems, and working on the front-lines to ensure Client Solutions Teams - and by extension, Flexport customers - have the right solutions and the right prices so that supply chains run smoothly.

## Responsibilities

- Develop end-to-end pricing solutions for Flexport customers

- Execute the end-to-end creation and delivery of pricing solutions for Flexport customers by working with cross-functional stakeholders to secure necessary procurement costs.

- Procure rates for customer requests within our network of vendors and ensure they are clearly recorded and available in cost databases

- Fulfill dynamic pricing requests for both fixed and spot rates and ensure solutions are clearly recorded and available in sell databases for immediate consumption by Account Management

- Follow up with customers on spot pricing submissions to increase likelihood of conversion

- Act as the first point of contact for all Air pricing issues, requests, or questions & take the lead in resolving

- Triage incoming pricing requests and find a resolution

- Resolve all pricing escalations raised by account management or sales teams as quickly as possible, with an eye for mitigating future escalations of the same nature; exercise good judgment on when to escalate

- Constantly monitor group emails, Slacks, and offer support wherever possible

- Drive and support initiatives to promote growth and profitability for the region

- Ensure high integrity and accuracy of all rates stored in internal database; record all rates and rate updates timely

- Leverage internal tools and processes to mitigate potential revenue leakage

- Identify opportunities to improve pricing strategies and increase profitability

- Proactively follow-up on lost pricing requests and new opportunities

- Support with strategic pricing tasks as needed (bid mapping, analysis, etc.)

- Identify areas for process improvements and contribute to future automation designs

- Master all Flexport internal tools and databases for maintaining buy and sell rates

- Take a critical approach to company and customer SOPs and identify ways to improve them

- Be a general expert, able to support procurement, solution design, rate setting, vendor audits and implementation cycles for all geographies in your region

- Proactively share risks & barriers with regional air freight leadership and work to resolve them

- Embody a “can-do” attitude at all times

## Requirements

- Minimum BA/BS and 2-3 year(s) of related work experience

- Knowledge of operations, procurement and technology within the industry

- Experience with regards to imports and/or exports from a sales, operational or procurement perspective

- Experience building and maintaining relationships and partnerships with vendors

- Analytical skills and metric / data based approach to solving problems

- Strong analytical background and knowledge of analytical tools (Excel, Looker, Claude, etc); basic programming capabilities a plus

- Bilingual (English/Spanish) preferred

- Strategic vision and ground floor execution

- Excellent communication, interpersonal, and organizational skills

## Skills

### Required
- operations
- procurement
- technology
- analytical skills
- data analysis
- communication
- interpersonal skills
- organizational skills

### Nice to have
- bilingual
- programming
- strategic vision

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8040028?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)