# Customer Assistant - Cafe - Pantheon

**Company**: Marks & Spencer
**Location**: United Kingdom
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Hospitality
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/142109?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-cafe-pantheon-3937f7f4-36c/

## Description

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Key aspects of your role:

- Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

- Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

- At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

- Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

- Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. We're revolutionising how we work and offering our most exciting opportunities yet.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

## Benefits

No specific benefits mentioned.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- digital tools
- food safety
- customer service

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/142109?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)