# Field Service Representative - Radiology - Jacksonville, FL

**Company**: Bayer
**Location**: Jacksonville, FL
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $64,000 - $96,000
**Category**: Engineering
**Industry**: Healthcare
**Wikidata**: https://www.wikidata.org/wiki/Q152051

**Apply**: https://talent.bayer.com/careers/job/562949977785479?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_39006ff5-f92

## Description

At Bayer, we're visionaries driven to solve the world's toughest challenges and strive for a world where 'Health for all, Hunger for none' is a reality.

As a Field Service Representative - Radiology - Jacksonville, FL, your primary purpose will be to provide direct on-site emergency service, preventive maintenance, and installation support to end-user customers while ensuring the highest levels of customer satisfaction.

**Responsibilities:**

- Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation;

- Schedule and organize own work activities to ensure efficient operations;

- Organize and reorder inventory valued at $20K to ensure quality work and low incidents of defective or incomplete on-site customer visits;

- Return defective inventory for replenishment;

- Price service calls, offer discounts, or convert to full contracts when needed;

- Generate service revenue of up to $500K in a given work group;

- Prepare and develop sales quotes and follow through to close the sale;

- Interface with Service Admin/MSRC billing processors to ensure proper and timely invoicing;

- Assist in collection activities within a given territory;

- Maintain company car and tools in good working order valued at $35-$45K;

- Safeguard proprietary information from non-Bayer personnel.

**Requirements:**

- Associate's Degree in Electronics, IT Networking, Computer Science, or a relevant discipline with 2 years of applicable experience;

- Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience;

- Technical trade skills in areas such as soldering, electrical installation, and troubleshooting;

- Prior experience in a customer-facing role;

- Demonstrated ability to work in a fast-paced, self-directed environment;

- Good verbal and written competencies;

- Flexibility and good judgment;

- Ability to prioritize workload and tasks to maximize revenue;

- Proficiency in Microsoft Office product suite and comfortability in using company-specific databases and CRM systems;

- Ability to travel within assigned territory and nationally;

- Valid driver's license.

**Preferred Qualifications:**

- Demonstrated knowledge of Medical Device & Radiology business;

- Prior experience in a Field Service Role and/or regulated industry.

**Compensation:**

- Salary between $64,000 - $96,000;

- Overtime pay and/or bonus or commission.

**Benefits:**

- Health care;

- Vision;

- Dental;

- Retirement;

- PTO;

- Sick leave.

## Skills

### Required
- Electronics
- IT Networking
- Computer Science
- Microsoft Office
- CRM systems

### Nice to have
- Medical Device & Radiology business
- Field Service Role

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Source: [Apply at talent.bayer.com](https://talent.bayer.com/careers/job/562949977785479?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)