# Merchant Growth Manager, Emerging

**Company**: Grab
**Location**: Singapore
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000153419129-merchant-growth-manager-emerging?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_38a3644f-96b

## Description

Grab is Southeast Asia's leading superapp, offering various services such as food delivery, financial management, and ride-hailing.

The Merchant Growth Manager, Emerging will be responsible for managing and nurturing relationships with a diverse portfolio of F&B merchants.

**Critical Tasks:**

- Build and maintain strong relationships with a portfolio of merchants, ensuring their needs are met and their businesses are supported

- Manage merchant accounts with a focus on GMV, table management solutions, monetisation, and delivery volumes

- Develop and execute scalable business strategies to drive growth for merchants across Grab's ecosystem

- Conduct regular business reviews with merchants to share insights, address concerns, and align on growth strategies

- Coordinate campaigns and initiatives that drive merchant engagement and growth

- Collaborate with internal teams to provide customised reporting, marketing support, merchant operation support, and product enhancements

**Qualifications:**

- 3 or more years of experience in account management, business development, or a related field

- Excellent communication and negotiation skills to build lasting partnerships

- Ability to interpret data and develop actionable insights

- Ability to work collaboratively across teams to deliver tailored solutions for merchants

- Results-driven mindset with a focus on achieving growth targets and operational excellence

- Familiarity with F&B businesses and/or e-commerce platforms is a plus

**Life at Grab:**

- Term Life Insurance and comprehensive Medical Insurance

- GrabFlex benefits package

- Parental and Birthday leave

- Love-all-Serve-all (LASA) volunteering leave

- Confidential Grabber Assistance Programme

- FlexWork arrangements

## Skills

### Required
- account management
- business development
- data analysis
- communication
- negotiation

### Nice to have
- F&B businesses
- e-commerce platforms

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000153419129-merchant-growth-manager-emerging?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)