# Assistant Manager, Business Enablement

**Company**: Grab
**Location**: Singapore
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000154453554-assistant-manager-business-enablement?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_389492e5-5b3

## Description

Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation.

As an Assistant Manager, Business Enablement, you will establish Business Enablement as a hands-on operational improvement capability, working with teams to observe workflows, analyse data, identify causes, redesign processes, and implement improvements.

The Critical Tasks You Will Perform:

- Diagnose operational problems through workflow observation, process-owner input, and data analysis; lead improvements from design and pilot through implementation and stabilisation.

- Shape and deliver the operations AI and automation roadmap, prioritising impact, feasibility, risk, and scalability.

- Build simple AI or automation solutions, or translate operational needs into requirements for technical partners.

- Partner with business teams to turn new ideas into processes, resource plans, service measures, and launch requirements.

- Create process maps, standard operating procedures, training materials, and performance measures.

- Measure whether improvements deliver sustained benefits in productivity, cost, quality, risk, or service experience.

QUALIFICATIONS: What Essential Skills You Will Need:

- At least 5 years in operations, with direct accountability for a live service, workflow, or performance measure.

- Experience using dashboards or equivalent tools to diagnose operational problems and redesign end-to-end workflows.

- Experience piloting changes, implementing improvements, and advocating successful solutions into business-as-usual operations.

- Applied experience using AI, automation, or latest technology to improve a workflow or decision.

- Turn broad goals into practical processes and resource plans.

- Experience influencing stakeholders while remaining hands-on in delivery.

Good to Have:

- SQL, business intelligence, or basic scripting skills.

- Lean, PMP, or equivalent certification.

- Experience launching operations for new products or business models, or establishing a new operations capability.

Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:

- We have your back with Term Life Insurance and comprehensive Medical Insurance.

- With GrabFlex, create a benefits package that suits your needs and aspirations.

- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave

- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

## Skills

### Required
- operations
- workflow observation
- data analysis
- AI
- automation
- process redesign

### Nice to have
- SQL
- business intelligence
- scripting
- Lean
- PMP

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000154453554-assistant-manager-business-enablement?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)