# Vice President, Client Management

**Company**: Cigna Healthcare
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Category**: Insurance
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Charlotte-NC/VP-of-Client-Management--O500--Hybrid--Carolinas-_26012197?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_38676932-d17

## Description

Lead with impact and shape the future of client partnerships as Vice President, Client Management. You will drive growth, strengthen client relationships, and lead high-performing teams to deliver meaningful outcomes for clients and the business.

**Responsibilities:**

- Own account management performance, driving persistency, growth, and earnings across the market.

- Develop and execute strategic plans that improve client retention and expand product solutions.

- Lead and coach client management teams to deliver strong day-to-day execution and long-term results.

- Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.

- Strengthen market reputation through consultative engagement and value-driven client solutions.

- Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.

- Drive renewal, retention, and bid prevention strategies to sustain long-term client relationships.

- Build and maintain strong producer and industry relationships to support business growth.

- Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.

**Required Qualifications:**

- Minimum 5 years of industry-related experience.

- Minimum 3 years of people leadership or management experience.

- Demonstrated experience driving growth, retention, and financial performance.

- Strong analytical and strategic thinking skills.

- Proven ability to lead teams, influence stakeholders, and deliver results.

**Preferred Qualifications:**

- Bachelor’s degree.

- Sales or consultative client management experience.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

## Skills

### Required
- account management
- strategic planning
- team leadership
- analytical skills
- stakeholder influencing

### Nice to have
- sales
- consultative client management
- bachelor's degree

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Charlotte-NC/VP-of-Client-Management--O500--Hybrid--Carolinas-_26012197?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)