# Senior Process Excellence Lead

**Company**: TaskUs
**Location**: Quezon, NCR
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Quezon-NCR-Philippines/Senior-Manager-of-Process-Excellence_R_2509_11984?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_384b558a-d45

## Description

The Senior Process Excellence Lead is a hands-on leader responsible for driving continuous improvement initiatives across the organization.

You will use methodologies like Lean and Six Sigma to analyze existing workflows, identify opportunities for enhancement, and lead cross-functional project teams to implement effective solutions.

**Key Responsibilities**

- Lead and manage a portfolio of process improvement projects from ideation through to completion using DMAIC (Define, Measure, Analyze, Improve, Control) and other continuous improvement methodologies.

- Collaborate with department heads and subject matter experts to gather data, analyze root causes, and develop actionable project plans.

- Facilitate workshops and Kaizen events to map current state processes, identify waste and inefficiencies, and design future state solutions.

- Utilize statistical analysis and process mapping tools (e.g., Minitab, Visio) to analyze complex datasets and provide clear, data-driven recommendations.

- Develop and maintain dashboards and KPIs to monitor process performance and track the tangible impact of improvement projects.

- Prepare and present regular progress reports and business cases to stakeholders and senior management.

- Act as a key resource and mentor for continuous improvement, training team members on Lean and Six Sigma principles (e.g., Green Belt or Yellow Belt level).

- Champion a culture of operational excellence by promoting a problem-solving mindset and empowering employees to identify and implement improvements in their own work areas.

- Assist in developing and implementing a standardized framework for process excellence across the company.

- Document new and updated processes, ensuring they are clear, concise, and effectively communicated to all relevant teams.

**Qualifications & Skills**

- 8-12+ years of experience in a dedicated process improvement, operational excellence, or business transformation role.

- Lean Six Sigma Black Belt or higher is mandatory.

- Proven experience successfully leading multiple process improvement projects with measurable results in a complex business environment.

- Strong analytical skills with proficiency in data analysis and visualization tools.

- Excellent project management, communication, and interpersonal skills, with the ability to engage and influence stakeholders at various levels.

**What We Offer**

- A competitive salary and performance-based bonus.

- A key role with high visibility and the opportunity to make a significant impact on the business.

- A collaborative and supportive environment that encourages learning and professional growth.

- Opportunities to advance your career.

## Skills

### Required
- Lean Six Sigma Black Belt
- process improvement
- operational excellence
- data analysis
- project management
- communication
- interpersonal skills

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Source: [Apply at taskus.wd1.myworkdayjobs.com](https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Quezon-NCR-Philippines/Senior-Manager-of-Process-Excellence_R_2509_11984?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)