# Supervisor - Network Management Center (NMC)

**Company**: Expeditors
**Location**: Bayan Lepas, Pulau Pinang
**Experience**: executive
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000152318009-supervisor-network-management-center-nmc-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/supervisor-network-management-center-nmc-3829ea8f-0b8/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to facilitate global trade. With a presence in over 350 locations across six continents and a team of over 19,000 trained professionals, Expeditors provides customized logistics solutions and integrated information systems.

As a Supervisor in the Network Management Center (NMC), you will play a crucial role in ensuring seamless operations and exceptional customer service. Your responsibilities will include:

- Customer Engagement: Understanding customer needs, providing timely responses, and ensuring adherence to standard operating procedures.

- Data Competency: Validating shipment data, managing EDI transmissions, and analyzing complex problems to inform stakeholders.

- Team Management: Developing team members, monitoring work schedules, and ensuring compliance with company policies.

- Project and Program Management: Leading initiatives that benefit customers, Expeditors, and the NMC.

- Financial Excellence: Understanding the NMC's profit and loss statement, controlling costs, and explaining financial impacts to customers.

To qualify for this role, you should:

- Have a bachelor's degree in Business, Supply Chain/Logistics, Finance, Economics, or a related field (or equivalent experience)

- Possess at least two years of experience working in a corporate environment, preferably at Expeditors

- Demonstrate exceptional customer service, presentation, research, and communication skills

- Be fluent in English

- (Preferred) Have qualifications in supply chain management or logistics, such as IATA/FIATA

Expeditors offers a range of benefits, including:

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- customer service
- presentation
- research
- verbal communication
- written communication
- interpersonal skills
- data analysis
- problem-solving

### Nice to have
- supply chain management
- logistics
- IATA/FIATA

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000152318009-supervisor-network-management-center-nmc-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)