# Manager, Account Manager, Commercial

**Company**: Ramp
**Location**: New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $230K - $305K
**Category**: Sales
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/ramp/8f1aa562-5599-491b-b94c-128511ac40b2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_380b6cff-ebf

## Description

As a Manager on the Commercial Account Management team at Ramp, you will lead a team of Account Managers serving some of Ramp's fastest-growing customers.

Your team drives revenue through expansion, renewal, and retention across a high-volume book of business, while delivering a white-glove experience.

You will coach your team to uncover and close multi-product expansion opportunities and help sharpen a proven account management motion as the segment scales.

**Responsibilities**

- Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio

- Own team-level pipeline, forecasting, and revenue targets , driving accountability through clear metrics and performance frameworks

- Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline

- Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team

- Equip your team with sales methodologies to uncover customer needs and pain points effectively

- Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers

- Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy

- Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers

- Hire and onboard top talent as the team scales

**Requirements**

- Minimum 6 years of customer-facing or direct sales experience, with at least 2 years in a people management role

- Proven track record of leading high-performing teams in a high-velocity sales environment

- Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting and dashboards

- Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes

- Consultative sales mindset with strong analytical skills and the ability to coach others to engage with business challenges at a strategic level

- Comfort engaging with and enabling your team to sell to C-level executives, finance teams, and key decision makers

- Consistent track record of hitting or exceeding team-level sales targets with strong team distribution in a fast-paced, metrics-driven environment

- Strong operational rigor , data-driven approach to tracking team performance and identifying coaching opportunities

- Excellent verbal and written communication skills, with the ability to represent the team internally and externally

- Strong organizational and project management skills, with the ability to manage competing priorities across a growing team

- Entrepreneurial mindset: a self-starter who thrives in ambiguous, fast-moving environments and can build process where little exists

**Benefits**

- Flexible PTO

- Centralized home-office equipment ordering

- Health and wellness stipend

- Budget for intra-office travel

- Weekly coffee stipend

- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)

- One Medical annual membership

- 401(k), including employer match on contributions made while employed by Ramp

- Fertility HRA (up to $10,000 per year)

- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

- Pet insurance

- In-office perks: lunch, snacks, drinks, and more

- Relocation expense coverage to NYC or SF (if needed)

## Skills

### Required
- CRM tools
- salesforce
- consultative sales
- analytical skills
- communication skills
- project management

### Nice to have
- financial services sales
- high-growth startup experience

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/ramp/8f1aa562-5599-491b-b94c-128511ac40b2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)