# Customer Support Representative

**Company**: Slice
**Location**: Debar, Ohrid
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/slice/jobs/8324832?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_37f160fc-279

## Description

We believe independent restaurants deserve the same advantages as big chains without giving up their independence.

The Customer Support Representative is a proven problem solver who can handle all day-to-day Customer Support responsibilities.

You will be working in a highly competitive environment where you will get the opportunity to learn and collaborate from and with industry experts, giving you the chance to continuously grow your professional capabilities while improving yourself and the team.

Responsibilities:

- Manage a high volume of inbound and outbound customer and pizzeria calls

- Provide world-class support to customers and partners

- Respond to and create emails for customer calls based on provided templates

- Provide accurate Slice information to customers and pizzerias as requested

- Reply to all customer questions and complaints in a timely manner

Requirements:

- Excellent verbal and written English (minimum B2 level)

- Collaborate effectively with team members to solve problems

- Eager to learn and grow in a fast-paced environment

- Maintain high knowledge of the product and all nuances attached

- Outstanding communication skills and team-player attitude

- Friendly, energetic, and light-hearted mindset

Benefits:

- Paid training from day one

- Career growth opportunities

- Learning & Development program

- Referral program

- Wellbeing program

- Competitive salary

- Night hour supplements and extra payments

- Ping pong tournaments, Pizza Fridays, and summer parties

## Skills

### Required
- English
- communication
- problem-solving

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/slice/jobs/8324832?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)