# Sr. Collections Analyst

**Company**: Databricks
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q18350420

**Apply**: https://job-boards.greenhouse.io/databricks/jobs/8922730002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_37a12498-a64

## Description

Databricks is looking for a Senior Collections Analyst to own a high-volume accounts receivable (AR) portfolio in a fast-growing, usage-based SaaS business.

The role drives timely collections, reduces delinquency, protects cash flow and leads recovery on complex, high-value accounts, while helping shape credit risk decisions.

Responsibilities:

- Own end-to-end portfolio collections and recovery strategies, partnering cross-functionally to resolve high-value escalations, influence credit risk decisions, and drive measurable performance across DSO, aging buckets, and bad debt exposure.

- Design and run recovery strategies for accounts that are structurally delinquent or high-risk.

- Lead cross-functional escalation forums for disputed high-value accounts.

- Present portfolio-level risk trends and actionable insights to Finance leadership.

- Recommend credit limit changes, payment term changes or account holds based on behavioral analytics.

- Work with Legal on pre-legal actions and structured recovery plans.

- Assess creditworthiness, establish risk controls, and lead complex recoveries to protect working capital and minimize bad debt exposure.

- Build scalable reporting models that give clear visibility into aging, dispute velocity and payment predictability.

- Flag worsening payment patterns, and provide quarterly bad debt reserve inputs with documented risk rationale for each account.

- Act as the subject matter expert on usage-based billing disputes and contract interpretation. Resolve complex disputes about usage, contract terms and invoicing discrepancies.

- Handle exceptions from automated dunning, and lead the clean-up of aged AR.

- Manage high-volume customer communication and escalations in Collections Tool, with structured follow-through.

- Work with Cash Application to keep unapplied cash low and resolve posting gaps.

- Find the systemic billing, consumption or process gaps that cause repeat delinquency. Work with Billing and Revenue Operations to put corrective frameworks in place.

- Perform detailed account reconciliations in NetSuite to keep AR accurate and audit-ready.

- Help standardize collections processes so they are faster and can scale, and support user acceptance testing (UAT) for new or improved systems.

Requirements:

- Bachelor's degree in Finance or Accounting is a must. Additional Accounting Qualification is a plus.

- 10+ years of collections experience, ideally with both public/private technology companies.

- A track record of owning large, complex, high-value AR portfolios with measurable impact on DSO and cash.

- Working knowledge of usage-based billing models and contract structures.

- Demonstrated ownership of high-value, complex AR portfolios with material cash impact.

- A proven ability to influence commercial stakeholders in high-pressure recovery situations.

- Experience supporting reserve discussions and credit risk decisions.

- Strong commercial judgment, balancing revenue protection against the risk to customer relationships.

- Ability to synthesize large data sets into executive-level risk insights.

- Strong analytical skills and attention to detail.

- Hands-on experience with NetSuite / Salesforce with fluency with AI tools, including automated dunning solutions is preferred.

Benefits:

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

## Skills

### Required
- Finance
- Accounting
- Collections
- NetSuite
- Salesforce

### Nice to have
- AI tools
- automated dunning solutions

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/databricks/jobs/8922730002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)