# Head of Quality Assurance and Business Analyst (PLUK)

**Company**: Prudential
**Location**: Metro Manila
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Metro-Manila/Head-of-Quality-Assurance-and-Business-Analyst--PLUK-_26060117?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_379ab883-b34

## Description

Prudential's purpose is to be partners for every life and protectors for every future.

This role leads a hybrid team of Business Analysts and Quality Assurance professionals (10 or more members) within the Engineering and Business Analysis Team.

### A. Business Analysis

- Lead the requirements gathering and analysis process across business units, ensuring business needs are well-defined, traceable, and aligned with strategic objectives.

- Translate complex business and regulatory requirements into functional and technical specifications for system development and integration.

- Collaborate closely with stakeholders,including business users, project managers, architects, and developers,to ensure clarity, feasibility, and alignment of requirements.

- Oversee the creation and maintenance of Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Process Flow Diagrams.

- Drive the prioritization and backlog management of business requirements, ensuring timely and value-driven delivery of enhancements and projects.

- Provide domain expertise in life insurance products, policy administration systems, and regulatory compliance, ensuring that solutions meet both operational and industry standards.

- Facilitate requirements validation sessions, user acceptance testing (UAT) coordination, and sign-off activities with business stakeholders.

- Identify process gaps and propose business process improvements or digital transformation opportunities in collaboration with IT and business leaders.

- Mentor and coach Business Analysts to strengthen analytical and communication capabilities, ensuring consistent standards and documentation quality.

### B. Quality Assurance

- Supervise QA activities to ensure thorough test planning, execution, and reporting across assigned projects.

- Review and approve test plans, test cases, and test strategies to confirm alignment with business and system requirements.

- Ensure defect management and tracking via JIRA (and JIRA Xray), collaborating with development teams for timely resolution.

- Promote and enforce QA best practices, including automation opportunities and continuous improvement initiatives.

- Identify and mitigate quality risks early in the project lifecycle to minimize business impact.

- Ensure compliance with data privacy, information security, and insurance regulatory standards throughout the testing process.

- Support the evaluation and implementation of QA tools, frameworks, and platforms to optimize efficiency and test coverage.

- Drive alignment between the BA and QA functions to ensure end-to-end traceability from requirements to test validation.

## Skills

### Required
- Business Analysis
- Quality Assurance
- JIRA
- life insurance products
- policy administration systems
- regulatory compliance

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Metro-Manila/Head-of-Quality-Assurance-and-Business-Analyst--PLUK-_26060117?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)