# Manager, Partner Success – Security Solutions

**Company**: Mastercard
**Location**: Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Singapore/Manager--Partner-Success---Security-Solutions_R-291512?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3777495b-590

## Description

Mastercard Services leverages the company’s unique data, analytics, technology, and expertise to help customers grow, optimize performance, and manage risk. As a Manager, Partner Success – Security Solutions, you will effectively manage a portfolio of strategic B2B partners who utilize multiple Mastercard services products or solutions to mitigate risk and prevent fraud.

**Responsibilities**

- **Performance, Insights & Governance**

Monitor partner performance, product adoption, usage, satisfaction, service levels, and revenue outcomes; identify risks and opportunities using partner feedback and operational data. Use monitoring, troubleshooting, and analytical tools to synthesize actionable insights, guide decisions, and support future growth.

- **Cross-Functional Partnership**

Serve as the primary relationship lead for a diverse portfolio of strategic B2B partners using multiple Mastercard Security Solutions products globally. Align partner plans with broader Mastercard account strategies, particularly where end customers are supported by Customer Account Management or other Customer Success teams.

- **Growing the Business and Partner Advocacy**

Develop and execute joint growth plans that expand partner relationships, increase product adoption, and grow volume and revenue across existing and new opportunities. Engage regularly with partner stakeholders, including senior and C-suite leaders, to communicate value, review business results, resolve concerns, and advance shared priorities.

**Requirements**

- Experience in partner success, product management, consulting, or related roles, with a track record of delivering measurable outcomes

- Experience working in partner-led or ecosystem models, with an understanding of indirect customer engagement

- Proven success improving retention, increasing adoption, and identifying growth opportunities with channel partners

- Strong communication and storytelling skills, translating complexity into clear, executive-ready narratives

- Strong data fluency, with experience using analytics and AI-driven insights to inform performance and strategy

## Skills

### Required
- partner success
- product management
- consulting
- data analysis
- communication
- storytelling
- analytics
- AI-driven insights

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Singapore/Manager--Partner-Success---Security-Solutions_R-291512?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
