# Customer Engineer, Digital Native Bsuiness, Singapore

**Company**: Cloudflare
**Location**: Singapore
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8158614?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_37485f2c-a81

## Description

## Job Overview

As a Customer Engineer at Cloudflare, you will play a crucial role in the technical go-to-market strategy, acting as a trusted technical advisor and primary architect for enterprise clients. You will guide clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion.

## Key Responsibilities

- **Technical Validation**: Partner with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure to fit-for-purpose Cloudflare architectures and bespoke solutions.

- **Customer Adoption & Value Realization**: Provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer.

- **Commercial Accountability & Expansion**: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth.

- **Trusted Advisory**: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders.

- **AI Orchestration & Workflow Automation**: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks.

- **Education & Enablement**: Partner closely with the Enablement Team to design, build, and govern technical resources.

## Requirements

- 7+ years of experience in a customer-facing technical role

- Architectural mindset with the ability to design and articulate complex enterprise network and security architectures

- Excellent communication skills with the ability to translate technical concepts into business outcomes

- Proven track record of operating in a quota-carrying or revenue-aligned environment

- Technical breadth in at least four of the following areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, Developer Platform Fluency

## Nice to Have

- Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls

- Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2

- Background in hyperscalers, digital natives, distributed systems environments, or startups

## What We Offer

- Competitive base salary and variable compensation structure tied to commercial targets

- Opportunity to work with cutting-edge technology and contribute to the development of a better Internet

- Collaborative and innovative work environment

## Skills

### Required
- Internet fundamentals
- Security
- Performance
- AI Proficiency
- Coding/Scripting
- Developer Platform Fluency
- Architectural Mindset
- Consultative & Advisory Skills
- Commercial Mindset
- Communication

### Nice to have
- LLM orchestration
- Retrieval-Augmented Generation (RAG) architectures
- Regulatory Knowledge
- Hyperscaler / Digital Native Background

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8158614?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)