# Business Support Executive

**Company**: ABM UK
**Location**: Manchester
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: Competitive
**Category**: Operations
**Industry**: Facility Services

**Apply**: https://jobs.workable.com/view/rStkY3TFpTAouVd7THJZMC/business-support-executive-in-manchester-airport-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_373fe7c8-6b5

## Description

We are seeking a Business Support Executive to join our team at Manchester Airport. This role is part of the Get Set Progress scheme, a collaboration between Thomas Pocklington Trust (TPT) and RNIB to create new opportunities for blind and partially sighted people to find employment.

The successful applicant will be a key player in driving ABM's performance and shaping the service ABM offer. The role involves supporting varied contract activities including operations, recruitment & marketing, note taking, training, administrative tasks, and feedback.

**Main Responsibilities:**

- Recruitment/Marketing:

- Support the creation of a recruitment strategy to attract candidates with lived experience of disability and lower socio-economic backgrounds

- Screen resumes and identify the best candidates for the operational team to interview

- Coordinate interviews and conduct company assessments

- Attend job fairs and hiring events to share personal success stories and details of opportunities within the sector

- Training:

- Support the design of training for Assisted Travel delegates ensuring materials and delivery are inclusive and accessible

- Deliver training as appropriate and provide documentation of training provided

- Create and conduct certification for learners

- Administrative Tasks:

- Support with processing internal and external applications through the I.D. process

- Proactively communicate with internal and external applicants to ensure their references are completed within the SLA schedule

- Support with collating full 5-year credible history checks

- Develop and provide reports as required

- Feedback:

- Monitor passenger/client correspondence throughout the feedback lifecycle

- Support by liaising with the Operational Teams to assist in the early resolution and logging of feedback

- Operations:

- Participate in a variety of projects deemed appropriate by Management

- Support with identifying enhancements to the operational processes to drive continuous improvement

**Requirements:**

- Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010

- Ability to travel to the TPT Hub in London for development events throughout the course of the internship programme (costs covered by TPT)

- Right to Work in the UK for the duration of the Internship (sponsorship will not be provided)

**Essential Personal Specifications:**

- Motivation and passion for the AIFP

- Relationship-building skills

- Adaptability and ability to deal with last-minute changes

- Strong communication and influencing skills

- Training delivery skills

- Problem-solving and analytical skills

- Self-awareness and emotional intelligence

- Empathy and ability to consider the impact of choices on others

**Benefits:**

- 24/7 GP support

- Mental Health support and Life Event Counseling

- Get Fit Programme

- Financial and legal support

- Cycle to work scheme

- Access to Lifeworks, our innovative employee app

## Skills

### Required
- Microsoft Office suite
- Power BI
- Find My Shift

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/rStkY3TFpTAouVd7THJZMC/business-support-executive-in-manchester-airport-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)