# Typing Coordinator

**Company**: Spire Washington
**Location**: WASHINGTON, TYNE AND WEAR
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29385?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_36e9ab34-b03

## Description

Spire Washington have a great opportunity for a Typing Coordinator/Administrator to join their team.

The successful candidate will provide comprehensive administrative support to the NHS patient pathway, ensuring accurate processing, formatting, and distribution of patient correspondence.

**Accountabilities and Activities:**

- Format, quality check, and input patient and GP details onto clinical correspondence

- Ensure patient letters are accurate, complete, and compliant with Trust and hospital standards

- Handle NHS patient enquiries via telephone and email

- Liaise with consultants and clinical teams to obtain sign-off and approval of patient correspondence

- Print, prepare, and post patient and GP letters within agreed timescales

- Process onward referrals and ensure supporting documentation is completed and forwarded

- Upload patient letters and correspondence to HMS2 accurately and in a timely manner

- Maintain accurate patient records and update information systems as required

- Escalate urgent patient or clinical issues to the appropriate consultant or manager

- Work closely with colleagues across departments to support efficient patient administration processes

- Contribute to maintaining departmental service standards and performance targets

- Attend relevant training sessions and meetings as required

- Carry out any other duties that reasonably fall within the scope and responsibility of the post.

**Qualifications, Training, and Experience:**

- Good standard of general education, including GCSEs (or equivalent) in English and Mathematics

- Previous administrative experience in a healthcare, NHS, medical, or customer service environment is desirable

- Experience of handling confidential and sensitive information

- Good working knowledge of Microsoft Office applications, including Word, Outlook, and Excel

- Experience of patient administration systems would be advantageous.

**Benefits:**

- 35 days annual leave inclusive of bank holidays

- Employer and employee contributory pension with flexible retirement options

- Flexibility to maximise work-life balance

- 'Spire for you' reward platform - discount and cashback for over 1000 retailers

- Free Bupa wellness screening

- Private medical insurance

- Life assurance

- A great team, all dedicated to being the best

## Skills

### Required
- Microsoft Office
- Word
- Outlook
- Excel
- patient administration systems

### Nice to have
- previous administrative experience in a healthcare, NHS, medical or customer service environment
- experience of handling confidential and sensitive information

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Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29385?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
