# Systems Specialist - Active TS/SCI w/Poly

**Company**: GDIT
**Location**: Annapolis Junction, MD
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $47.00 - $63.60
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-MD-Annapolis-Junction/Systems-Specialist---Active-TS-SCI-w-Poly_RQ218388-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3688a08f-574

## Description

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone.

**Responsibilities:**

- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

- May coach and provide guidance to less-experienced professionals

- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

**Requirements:**

- 5+ years of related experience

- Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools

- Security Clearance Level: TS/SCI w/Poly

- Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned

- Location: On-Site in Annapolis Junction, MD

- Certification Required: Comp TIA Security+ - CompTIA

- US Citizenship Required

- Shift: Wednesday - Sunday 10pm-6am

- This position is mission essential, may include work on holidays when required

**Benefits:**

- 401K with company match

- Comprehensive health and wellness packages

- Internal mobility team dedicated to helping you own your career

- Professional growth opportunities including paid education and certifications

- Cutting-edge technology you can learn from

## Skills

### Required
- Computer Hardware
- Remote Access
- Remote Support
- Comp TIA Security+

---

Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-MD-Annapolis-Junction/Systems-Specialist---Active-TS-SCI-w-Poly_RQ218388-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)