# Hyperscaler Operations Manager

**Company**: GitLab
**Location**: Remote, Canada; Remote, US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $104,800-$176,400 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8632005002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_362d7c4c-a97

## Description

GitLab is seeking a Hyperscaler Operations Manager to join the Ecosystem Operations team. The role combines deep operational governance across GitLab's AWS and GCP partnerships with the successful execution of hyperscaler operational initiatives.

**Marketplace Operational Strategy & Execution**

- Establish, oversee, and continuously improve end-to-end marketplace operational processes

- Serve as the internal expert on the private offer process end-to-end

- Own operational execution of hyperscaler funding initiatives

- Serve as the escalation point for marketplace and funding operations

**Technology Ownership & Administration**

- Serve as the primary relationship owner for the hyperscaler technology ecosystem

- Administer hyperscaler platforms, maintaining system health and data integrity

- Co-manage vendor relationships and identify opportunities for AI automation

**Hyperscaler Funding Initiatives & Operational Management**

- Drive the operational strategy for hyperscaler funding initiatives across AWS and GCP

- Serve as the point of contact for hyperscaler partners and internal sales teams on funding operations

- Identify opportunities to align hyperscaler funding with pipeline priorities and revenue goals

**Process Design, Governance & Enablement**

- Design, document, and govern end-to-end hyperscaler operational processes

- Continuously evaluate hyperscaler processes for AI automation opportunities

- Drive gap remediation through cross-functional engagement

**Requirements**

- 6+ years of experience in cloud marketplace operations

- Hands-on experience with Tackle.io or equivalent cloud marketplace management platforms

- Working knowledge of Salesforce CRM and deep familiarity with AWS and GCP marketplace mechanics

- Demonstrated ability to design and document complex operational processes

- Experience serving as an operational escalation point and strong cross-functional instincts

## Skills

### Required
- cloud marketplace operations
- Tackle.io
- Salesforce CRM
- AWS
- GCP
- hyperscaler funding initiatives
- operational process design

### Nice to have
- AI automation
- cross-functional collaboration
- B2B SaaS channel experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8632005002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)