# Supervisor(a) de Governança

**Company**: Accor
**Location**: Rio de Janeiro, RJ
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000152303321-supervisor-a-de-governanca?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/supervisor-a-de-governan-a-3615e992-365/

## Description

Join Accor, a pioneering hospitality group, where you will become a Heartist®, embodying the company's passion for responsible hospitality.

As a Governance Supervisor, you will oversee the cleanliness and organization of hotel areas, ensuring high-quality services and unforgettable experiences for clients.

**Responsibilities:**

- Supervise housekeeping staff, prioritizing tasks and guiding new colleagues.

- Inspect rooms, corridors, and common areas to ensure cleanliness and quality.

- Perform room cleaning and organization when necessary.

- Monitor service execution, controlling material supply.

- Identify needs and request cleaning materials, controlling usage and waste.

- Schedule specific cleanings based on hotel occupancy.

- Conduct monthly inventories, reporting abnormalities to management.

- Assist in laundry control, inventory management, and linen handling.

- Resolve client issues, such as lost items or cleanliness complaints.

- Ensure area-specific procedures are followed.

- Support hierarchical superiors in team training.

- Share client preferences with the reception team.

- Embody brand values and participate in service culture actions.

- Follow environmental guidelines.

**Requirements:**

- Knowledge of governance area routines and procedures.

- Familiarity with cleaning products and their use.

- Proficiency in Microsoft Office.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Office
- cleaning products knowledge
- governance routines

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000152303321-supervisor-a-de-governanca?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)