# Office Operations Manager

**Company**: Linklaters
**Location**: Warsaw
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Legal

**Apply**: https://linklaters.wd3.myworkdayjobs.com/en-US/Linklaters/job/Warsaw/Office-Operations-Manager_R00016364?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_35d7bccb-4c1

## Description

We are seeking an Office Operations Manager to join our local Operations team in Warsaw. The successful candidate will be responsible for strategic office and facilities management, workplace experience, supplier oversight, ESG, CSR, and employee engagement initiatives.

**Responsibilities:**

- Strategic office and facilities management:

- Lead strategic planning of office space in Warsaw, working closely with senior stakeholders to understand current and future business needs.

- Design, plan, and oversee new office space set-up, including layout, workplace standards, operational readiness, and employee change management.

- Provide expert recommendations on workplace strategy and office developments to the LGS Warsaw Core Management Team and other senior stakeholders.

- Monitor office space and facilities to ensure they remain safe, compliant, efficient, and aligned with evolving business requirements.

- Workplace experience and office environment:

- Ensure excellent coordination of reception services and help create a welcoming, professional environment for employees and visitors.

- Contribute to the design and continuous improvement of the Warsaw office, with a focus on ergonomics, functionality, employee experience, and future growth.

- Bring fresh ideas and market insight on modern workplace solutions and technologies that support collaboration, hybrid working, and expansion.

- Use employee feedback and data to identify improvements, optimise costs, and enhance comfort, wellbeing, and productivity.

- Supplier and cost management:

- Take ownership of selected facilities- and operations-related suppliers and contracts, from sourcing and selection through to performance management and exit where needed.

- Embed firmwide responsible supplier management principles and environmental, social, and governance considerations in supplier selection and ongoing evaluation.

- Optimise supplier performance, service quality, and spend to ensure value for money and alignment with firm standards.

- Ensure office supplies and key workplace services are available and managed in a cost-effective way.

- People leadership:

- Lead and support team members by setting clear objectives, defining priorities, and fostering a high-performing, service-oriented culture.

- Manage, coach, and develop junior team member(s), providing regular feedback and encouraging growth and development.

- Allocate team resources effectively to respond to changing business needs and service expectations.

- Role model collaborative behaviours and build strong relationships with stakeholders in Warsaw and across the wider Linklaters network.

- Operational support:

- Act as backup for the LGS Warsaw Office Assistant during absences, ensuring continuity of office administration, reception services, and personal assistant support for the Head of LGS Transformation & Service Delivery and other key managers as required.

**Requirements:**

- 3-5 years of experience in a similar role within an international, matrix organisation.

- People leadership experience, including setting goals, managing performance, and coaching or developing team members.

- Experience delivering office set-ups or major refurbishments, including coordination, stakeholder management, and change management.

- Ability to build strong relationships with senior stakeholders and influence effectively across functions.

- Strong organisational skills and close attention to detail.

- Proactive, solution-oriented approach, with a strong sense of ownership.

- Positive, professional mindset and a strong service focus.

- Fluency in English and Polish, both spoken and written.

- Confidence using Microsoft Office tools, including Excel.

- Experience in supplier and contract management, and in events delivery.

- Understanding of ESG principles and experience supporting related initiatives.

- Familiarity with ISO standards and related certification processes.

**Benefits:**

- Private medical care

- Free in-house fitness centre

- Life insurance

- Worldwide travel insurance for business and non-business travel

- Benefit Multisport club card or subsidised travel card

- Wide range of training opportunities

## Skills

### Required
- Administrative Systems Management
- Business Continuity Planning (BCP)
- Contract Management
- Facility Management
- Guest Service
- Inventory Management
- KPI Analytics
- KPI Design
- Process Design
- Process Improvements
- Project Management
- Security Management
- Microsoft Office
- English
- Polish
- ESG principles
- ISO standards

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