# Market Insights Manager (US)

**Company**: PointClickCare
**Location**: Remote, USA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $102,000 - $114,000 a year
**Category**: Research
**Industry**: Healthcare

**Apply**: https://jobs.lever.co/pointclickcare/0c76ce3a-08b7-4329-8599-e4cdd2ae2a53?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_35c58e04-b14

## Description

We are seeking a Market Insights Manager to join our team. As a Market Insights Manager, you will be responsible for executing market research and competitive intelligence that informs our product, marketing, and go-to-market decisions.

Key Responsibilities:

- Foster a customer-centric culture by advocating for a customer-focused approach throughout the organization

- Execute research projects using qualitative and quantitative methods to gather insights on customer needs, market trends, and competitive activity

- Develop and refine research methodologies and best practices to enhance the quality and effectiveness of research efforts

- Gather, organize, and analyze data from various sources using tools like Excel, SPSS, or AI-based solutions

- Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders

- Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations

- Maintain data accuracy and integrity by overseeing research administration and properly managing confidential or regulated information

- Provide logistical and analytical assistance to senior research or insights managers

- Oversee project timelines, document research processes, and maintain organized research files

- Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights

Requirements:

- 5 years of hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry

- Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources

- Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language

- Expertise with Excel, PowerPoint, PowerBI, and AI solutions

- Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment

- Bachelor's or advanced degree in business, mathematics, or the sciences

- Understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types

- Experience managing complex market research studies such as brand health and brand equity trackers

Preferred Experience:

- Deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences

- Previous experience working successfully in a SaaS organization

- Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies

Salary: $102,000 - $114,000 a year

Benefits:

- Benefits starting from Day 1

- Retirement Plan Matching

- Flexible Paid Time Off

- Wellness Support Programs and Resources

- Parental & Caregiver Leaves

- Fertility & Adoption Support

- Continuous Development Support Program

- Employee Assistance Program

- Allyship and Inclusion Communities

- Employee Recognition

## Skills

### Required
- Excel
- PowerPoint
- PowerBI
- AI solutions
- statistical modeling
- data analysis
- market research
- competitive intelligence

### Nice to have
- LTPAC
- Acute
- Payer audiences
- SaaS organization
- new product research
- brand research
- advertising research
- customer segmentation research

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/pointclickcare/0c76ce3a-08b7-4329-8599-e4cdd2ae2a53?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)