# Quality Manager

**Company**: Multimatic
**Experience**: senior
**Job type**: full-time
**Category**: Manufacturing
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q17110208

**Apply**: https://multimatic.wd10.myworkdayjobs.com/en-US/MMEC/job/Thetford-Norfolk/Quality-Manager_JR103585?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_35a5b1f4-11b

## Description

We are seeking a Quality Manager to lead our quality functions, including Quality Engineering, Supplier Quality, Metrology, and Quality Inspection.

The successful candidate will have a strong understanding of quality management systems, leadership skills, and the ability to communicate effectively with customers and stakeholders.

**Key Responsibilities:**

- Maintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner

- Own and maintain the effectiveness of the Quality Management System, including integration of Quality Engineering, Supplier Quality, and Metrology processes

- Provide leadership and direction to Quality Engineering, Supplier Quality Assurance, Metrology, and Quality Inspection teams

- Ensure customer quality communication is executed effectively, and respond to customer complaints, returns, and enquiries in a timely manner

- Manage supplier quality, including supplier performance monitoring, escalation, and qualification

- Ensure quality engineering processes, including PFMEA, control plans, inspection strategies, and measurement system analysis

- Oversee metrology and calibration systems, including calibration system integrity and traceability

- Manage nonconforming product and containment, including defining escalation rules and ensuring disposition decisions are made within authority matrix

- Implement and maintain a structured problem-solving system, including root cause analysis and verification of effectiveness of corrective actions

- Define and monitor quality KPIs across all quality functions, including internal defect rates, supplier performance, customer complaints, and process capability trends

- Drive continuous improvement activities across all quality functions, including risk-based thinking and prevention-based quality systems

- Develop capability within Quality Engineering, Supplier Quality, and Metrology teams, including training and competence requirements

**Requirements:**

- Strong understanding of quality management systems

- Leadership and communication skills

- Ability to work in a fast-paced environment

**What We Offer:**

- Competitive salary

- Opportunity to work with a dynamic organisation

- Commitment to ensuring employment practices are fair, accessible, and inclusive of persons with disabilities

## Skills

### Required
- quality management systems
- leadership
- communication
- problem-solving

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Source: [Apply at multimatic.wd10.myworkdayjobs.com](https://multimatic.wd10.myworkdayjobs.com/en-US/MMEC/job/Thetford-Norfolk/Quality-Manager_JR103585?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)