# Senior Liability Claims Analyst

**Company**: Aviva Canada
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Canada---Montreal-QC-630-boul-Ren-Lvesque-Ouest/Analyste-en-rclamations-responsabilit-civile_R-167530?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_351d484f-4f7

## Description

We are seeking a senior liability claims analyst to manage complex claims in personal and commercial insurance. You will be part of a dynamic team with opportunities for mentorship, training, and special projects.

**Job Responsibilities:**

- Manage national complex claims files, including risk assessment and legal interpretation

- Review and settle claims while respecting guarantees and service deadlines

- Evaluate liability and damages, establishing adequate provisions

- Analyze expert reports to determine financial commitment

- Control settlement expenses and promote alternative dispute resolution methods

- Participate in negotiations, review committees, and litigation processes

- Act as a technical resource for internal stakeholders

- Contribute to process improvement and technical training

**Requirements:**

- 10 years of claims experience, including 5 years in complex files

- French language proficiency required

- Intermediate to advanced English language proficiency required

- University degree in law or equivalent experience; CIP preferred

- Valid AMF certificate in claims settlement

- Technical expertise in accident and liability claims

- Proficiency in computer tools (Excel, Word)

- Good knowledge of insurance policies and laws

- Experience in class action lawsuits, mediations, and trials

- Excellent analytical, writing, and problem-solving skills

**What We Offer:**

- Comprehensive compensation package including base salary, annual bonus eligibility, retirement savings plan, employee stock ownership plan, health benefits, wellness initiatives, and volunteer opportunities

- Hybrid and flexible work model

- Exceptional career development opportunities

- Competitive vacation policy with the possibility of purchasing 5 additional days per year

- Employee-led programs focused on diversity, equity, and inclusion

- Corporate wellness programs to support physical and mental health

**Unique Qualities:**

- Empathy and active listening to support clients in complex situations

- Strategic analysis and sharp judgment for high-stakes cases

- Effective time and priority management

- Autonomy and leadership in decision-making

- Diplomatic collaboration with internal and external stakeholders

## Skills

### Required
- French
- English
- Claims Handling
- Liability Insurance
- Risk Assessment
- Legal Interpretation
- Excel
- Word

### Nice to have
- CIP
- AMF Claims Settlement Certificate
- Class Action Lawsuits
- Mediation
- Trial Experience

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Source: [Apply at aviva.wd1.myworkdayjobs.com](https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Canada---Montreal-QC-630-boul-Ren-Lvesque-Ouest/Analyste-en-rclamations-responsabilit-civile_R-167530?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)