# IT Manager **Company**: Pave **Location**: San Francisco, CA **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: $144,000-180,000 **Category**: IT **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/paveakatroveinformationtechnologies/jobs/4716458005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_351a5022-695 ## Description ## Job Summary We are seeking an experienced IT Manager to oversee the day-to-day operations of our IT function at Pave. As a key member of our Engineering team, you will be responsible for ensuring the stability, security, and compliance of our IT systems, as well as managing a team of IT professionals. ## Responsibilities ### IT Operations & Platform Management - Own and maintain core IT platforms across the company, including Google Workspace, Okta, and Iru. - Manage day-to-day identity and access administration: provisioning, deactivation, permissions, and device management. - Act as the go-to technical expert for the business, owning issues through to resolution. - Support and maintain AV equipment across the office, including conference rooms and all-hands/company-wide meeting setups. - Support a global, distributed workforce across Pave's offices, including San Francisco, New York City, Salt Lake City, the United Kingdom, and Poland. - Monitor system health, uptime, and security posture across managed platforms. ### Team Leadership - Manage a single IT FTE based in the SF office, including day-to-day direction, coaching, and performance feedback. - Set priorities and workload for the contractor, balancing reactive support needs with planned project work. ### Security & Compliance - Partner with the Security team on access controls, audits, and compliance requirements (e.g., SOC 2, ISO 27001) as they relate to IT-managed systems. - Maintain security best practices across endpoints, identity systems, and IT-owned infrastructure and AI infrastructure. ### Vendor & Budget Management - Own and maintain the relationship with CDW, Pave's primary hardware supplier and SaaS channel partner, as well as other direct IT vendor relationships. - Manage the IT budget, including software licensing and hardware procurement. ### Cross-Functional Support - Design and maintain stable integrations between IT-owned systems and the business tools each department relies on, looking for opportunities to automate manual work. - Understand the technology needs of departments across the business and use that insight to shape what IT prioritizes, builds, and automates. ## Requirements ### Required Qualifications - 6+ years of hands-on IT generalist experience, spanning systems administration, end-user support, and vendor coordination in a company with a distributed, multi-office workforce. - Experience delivering high-touch, white-glove onboarding for new hires, from equipment setup to account provisioning. - Hands-on experience administering core IT/business platforms (e.g., Google Workspace, Okta, Iru, and Claude Code). - Experience managing IT operations end-to-end: support, access management, device management, and vendor relationships. - Demonstrated experience partnering cross-functionally with non-technical departments (e.g., Finance, Revenue Operations). - Strong written and verbal communication skills. - Ability to lift up to 50 lbs (e.g., for hardware setup, shipping, and office equipment needs). - Bachelor's Degree. ### Preferred Qualifications - Experience managing or directly overseeing a team or contractor. - Familiarity with enterprise security/compliance requirements (SOC 2, ISO 27001) and how IT intersects with them. - Experience managing IT budgets and vendor contracts. - Background in high-growth B2B SaaS environments. ## Compensation and Benefits - Targeted cash compensation for this role: $144,000-180,000 Base + Equity. - Comprehensive medical, dental, and vision coverage for you and your family. - Unlimited PTO and flexible work arrangements. - Lunch and dinner stipends plus fully stocked kitchens. - Quarterly education stipend to invest in the skills and knowledge that matter most to you. - Robust parental leave. - Commuter stipend. ## Skills ### Required - Google Workspace - Okta - Iru - systems administration - end-user support - vendor coordination - IT operations - security best practices - budget management ### Nice to have - enterprise security/compliance requirements - IT budget management - vendor contract management - high-growth B2B SaaS environments --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/paveakatroveinformationtechnologies/jobs/4716458005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)