# Guest Experience Host

**Company**: Sandbox VR
**Location**: New York City
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Entertainment

**Apply**: https://jobs.lever.co/sandboxvr/7c6aeb17-ddaf-4163-b830-7c5bb973ffbe
**Canonical**: https://yubhub.co/jobs/job_3503662a-f03

## Description

Join us at Sandbox VR, the most advanced virtual reality experience in the world. As a Guest Experience Host, you will be responsible for creating unforgettable moments for our guests.

Your main responsibilities will include:

* Greeting guests with energy and inviting them into an exciting, welcoming environment
* Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
* Proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement

* Being a Tech & Experience Expert
* Mastering our proprietary tech and keeping gear calibrated
* Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests
* Communicating with management and tech support when issues arise, clearly and quickly

* Keeping Things Running Smoothly
* Maintaining a spotless, high-energy store that meets Sandbox VR standards
* Sanitizing gear thoroughly and displaying materials/gift cards to brand expectations
* Preparing iPads, body trackers, and gear before and after every session

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

## Skills

### Required
- proactive communication
- tech expertise
- problem-solving
- teamwork
- customer service

### Nice to have
- retail experience
- hospitality experience
- adaptable
- egoless