# School Operations Associate or Manager (2027-2028)

**Company**: Zeta
**Location**: New York City, NY
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $66,500 - $78,000
**Category**: Education
**Industry**: Education

**Apply**: https://job-boards.greenhouse.io/zetacharterschools/jobs/8044967003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_34d025a7-f73

## Description

Are you ready to help build the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students.

We are searching for Operations Associates or Managers who are excited to help drive operational excellence across a Zeta school by ensuring school safety, maintaining exceptional facilities, and delivering seamless day-to-day operations so students and educators can thrive.

**The role at a glance** Role: Operations Associate or Manager Start date: July 2027 or sooner, based on Zeta's immediate hiring needs and your availability Location: Bronx, Upper Manhattan, or Queens Work model: Fully on-site in New York City Salary range: $66,500 - $78,000 starting salary Reports to: Operations Director

**Who you are** You bring:

- A Bachelor’s degree

- 1+ year of relevant, hands-on experience in facilities, operations, or safety within a fast-paced environment is required. Recent college graduates with relevant internship experience will also be considered

- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities, meet deadlines, and follow through reliably

- The ability to thrive in a fast-paced, fully in-person environment and respond to challenges with urgency, professionalism, and solutions-oriented judgment

- A hands-on, systems-minded approach, with the initiative to identify gaps, improve processes, and take ownership of results

- A strong work ethic, service-oriented mindset, and genuine openness to feedback and growth

**What you’ll be doing** In the Operations Associate or Manager role, you will:

- Execute the school’s Zeta Operational Excellence (ZOE) Action Plan to maintain a score of at least 90%, including tracking progress, completing action items, and ensuring consistent follow-through on monthly priorities.

- Support and strengthen efficient, scalable operational systems that maximize effectiveness across the school building, in close partnership with the Operations Director.

- Manage day-to-day and long-term purchasing and inventory systems, using data, forecasting, and best practices to steward school resources responsibly.

- Assist with vendor relationships and negotiations, particularly in support of food service programs, facilities needs, and school renovations.

- Collaborate closely with school leaders and teammates to maintain a safe, organized, and high-functioning school environment where students and staff can thrive.

- Plan, manage, and execute school-wide systems and projects, including student enrollment processes, student record maintenance, and long-term operational initiatives.

- Serve as a welcoming ambassador of Zeta’s mission and growing brand, ensuring all students, families, staff, and visitors experience warmth, professionalism, and “Family Wow.”

- Own front office operations, serving as the primary point of contact for visitors and families and delivering consistently world-class service.

- Plan and execute school-wide events and communications, including maintaining the school events calendar and producing weekly family communications and newsletters.

- Build and sustain strong, authentic relationships with students, families, staff, and community stakeholders so every member of the school community feels informed, supported, and included.

- Model strong ownership, attention to detail, and problem-solving, contributing to a culture of operational brilliance and joyful community across the school.

**How does Zeta invest in you?** We offer great benefits

- Comprehensive and affordable medical, dental, and vision plans

- Flexible spending accounts for eligible medical purchases and commuter expenses

- 403(b) retirement plan; Zeta offers matching contributions toward your savings

- Competitive compensation

- Relocation support to help eligible candidates make the move to New York City

We provide awesome perks

- Monthly stipend for wellness and lifestyle expenses – from gym memberships to salon appointments, concerts, and more

- Four live therapy sessions per month through Talkspace and a free Headspace subscription

- MacBook Air and specified monthly reimbursement for use of a mobile phone

- Fully stocked team spaces with snacks and quality coffee to keep you fueled throughout the day

- Zeta swag, team outings, and some of NYC’s finest sweet treats handpicked from our CEO

- Books and resources for professional development

## Skills

### Required
- operations management
- facilities management
- safety management
- organizational skills
- attention to detail
- problem-solving

### Nice to have
- Spanish
- team supervision
- complex operational projects

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zetacharterschools/jobs/8044967003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
