# ServiceNow Developer

**Company**: Capgemini
**Location**: Bengaluru
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q1034621

**Apply**: https://jobs.workable.com/view/r68vdY4PfAb9jAerWaY4xJ/hybrid-servicenow-developer-in-bengaluru-at-capgemini
**Canonical**: https://yubhub.co/jobs/job_34bd1e25-727

## Description

Capgemini is seeking a highly skilled Senior ServiceNow Developer with strong hands-on expertise in designing, developing, and enhancing ServiceNow solutions for large-scale enterprise environments. This is an Individual Contributor role requiring deep technical capability, problem-solving skills, and collaboration with architects, business analysts, and cross-functional delivery teams.

Key Responsibilities:

ServiceNow Development & Customization

- Design, develop, and enhance ServiceNow applications and modules.

- Hands-on development across ITSM, ITOM, CMDB, and Service Catalog.

- Build and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs (Access Controls).

Workflows & Portal Development

- Build workflows using Flow Designer and Workflow Editor.

- Configure and enhance Service Portal / Employee Center.

Integrations & Platform Support

- Implement integrations using REST, SOAP, MID Server, and IntegrationHub.

- Perform unit testing, defect fixing, and code optimization.

- Support platform upgrades, feature enhancements, and L3 production issues.

Governance & Best Practices

- Follow ServiceNow coding standards, platform best practices, and security guidelines.

- Collaborate closely with architects and product owners to ensure scalable and maintainable solutions.

Requirements

- Experience: 5 years to 12 years

- Strong hands-on experience with ServiceNow development.

- Proficiency in JavaScript, Glide APIs, and ServiceNow scripting.

- Solid understanding of ITSM processes (Incident, Problem, Change, Request).

- Experience with CMDB, Discovery, and Service Mapping.

- Experience integrating ServiceNow using REST/SOAP.

- Working knowledge of Agile/Scrum methodologies.

- Experience in GRC

Benefits

- Competitive compensation and benefits package:

- Competitive salary and performance-based bonuses

- Comprehensive benefits package

- Career development and training opportunities

- Flexible work arrangements (remote and/or office-based)

- Dynamic and inclusive work culture within a globally renowned group

- Private Health Insurance

- Pension Plan

- Paid Time Off

- Training & Development

Note: Benefits differ based on employee level.

## Skills

### Required
- ServiceNow development
- JavaScript
- Glide APIs
- ServiceNow scripting
- ITSM processes
- CMDB
- Discovery
- Service Mapping
- REST/SOAP
- Agile/Scrum methodologies
- GRC