# Customer Success Intern

**Company**: Jeeves
**Location**: Mexico City
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://jobs.lever.co/tryjeeves/9ad11e7a-3eb2-4091-9278-68f1a49c6f6a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3495f306-1f5

## Description

We are seeking a motivated Customer Success Intern to support our global Customer Success Team in delivering exceptional customer support to our clients. This role will be hands-on and strategic, serving as the key point person for establishing and maintaining strong relationships, driving adoption, retention, and growth.

Responsibilities:
* Provide best-in-class support to our global portfolio
* Improve the customer experience by being the voice of the customer internally and retaining as many customers as possible
* Manage and resolve tickets using Zendesk, Hubspot, and Linear
* Incentivize spend increase to existing companies through portfolio management
* Document processes and enhancements for the internal team

Requirements:
* 1+ years of experience in support roles
* Fluency in English and Spanish; Portuguese is a plus
* Experience with Zendesk Platform and Hubspot is preferable
* Advanced communication skills (written and spoken)
* Curiosity about the business operations
* Self-starter, proactive, and highly motivated
* Team player and hands-on
* Agile and able to adapt quickly to changing environments

## Skills

### Required
- Zendesk
- Hubspot
- Linear
- English
- Spanish

### Nice to have
- Portuguese

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/tryjeeves/9ad11e7a-3eb2-4091-9278-68f1a49c6f6a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)