# Head of Domains & Email **Company**: Squarespace **Location**: New York City **Experience**: executive **Job type**: full-time **Salary**: $350,000 - $425,000 USD **Category**: Operations **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/squarespace/jobs/8013780?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_3487a397-3f9 ## Description Squarespace has helped entrepreneurs build their digital presence for over two decades. As one of the world's largest domain providers, it is a trusted partner in one of the most consequential decisions any new business makes: choosing how they show up online. The Head of Domains and Email will run the Domains and Email businesses as a business within a business and with ownership of product strategy, P&L, team, and commercial outcomes. This is a GM-model leadership role. The successful candidate will set the vision, build the organisation, own the numbers, and drive execution end to end. They will report directly to the President. AI is fundamentally reshaping how people discover, register, manage, and derive value from domain names and DNS infrastructure. This role is a rare opportunity to lead that transformation at a meaningful scale and to define the very first step of every entrepreneur's digital journey. ## Responsibilities ### Business Ownership - Own the Domains business end to end: strategy, P&L, headcount, organisational design, and long-range planning. - Set a compelling multi-year vision and translate it into annual operating plans with clear milestones, budgets, and accountability structures. - Own the commercial strategy: pricing, packaging, acquisition, retention, and expansion , including cross-sell and upsell into adjacent Squarespace products in close partnership with Marketing, Customer Operations, and Partnerships. - Lead strategic partnerships with registries, resellers, channel partners, and technology vendors. ### Product Strategy & Execution - Drive a differentiated product strategy for Domains , deepening customer experiences, accelerating innovation, and integrating the Domains business into a cohesive, entrepreneur-focused product ecosystem across Squarespace. - Develop scalable customer research practices that surface insights to drive roadmap prioritisation, new product investment, and future strategy. - Collaborate closely with Engineering to build a high-trust, high-output environment for operational and delivery excellence. ### AI Transformation - Own the AI transformation agenda for Domains, not just shipping AI features, but fundamentally reimagining the business model, operations, and competitive advantages through AI. - Build an AI-native team where AI fluency is a baseline expectation and where humans and agents work together to move faster and deliver more customer value. ### Team & Talent - Hire, develop, and retain top talent. Build a high-performance, inclusive culture anchored in clear metrics and accountability for business results. - Identify and develop future leaders within the Domains organisation. ## Requirements - 15+ years of progressive leadership experience, including significant ownership of a consumer-facing product or line of business. Domain expertise in Registry / Registrar or DNS products is a strong plus. - Demonstrated track record of building and scaling a consumer product or business from strategy through execution to measurable commercial outcomes. - A builder's mindset: energised by ambiguity, decisive with incomplete information, and relentless about moving fast without sacrificing quality. - Proven ability to partner effectively with engineering teams and cross-functional or matrixed delivery organisations. A technical background is a meaningful advantage. - Customer-obsessed: building for real people, talking to them, and holding the team to the same standard. - Deep understanding of AI and ML at a strategic and operational level, with direct experience owning an AI transformation , rethinking how a business competes and delivers value through AI. - Exceptional communicator with strong executive presence and the ability to align diverse stakeholders around a clear and compelling vision. ## Benefits & Perks - A choice between medical plans with an option for 100% covered premiums - Fertility and adoption benefits - Access to supplemental insurance plans for additional coverage - Headspace mindfulness app subscription - Global Employee Assistance Program - Retirement benefits with employer match - Flexible paid time off - 12 weeks paid parental leave and family care leave - Pretax commuter benefit - Education reimbursement - Employee donation match to community organisations - 7 Global Employee Resource Groups (ERGs) - Dog-friendly workplace - Free lunch and snacks - Private rooftop - Hack week twice per year ## Skills ### Required - leadership - product strategy - P&L management - team management - commercial strategy - AI transformation - customer obsession ### Nice to have - domain expertise - technical background - AI and ML experience --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/squarespace/jobs/8013780?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)