# Strategy & Program Manager

**Company**: Adyen
**Location**: New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $145,000 - $180,000
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/adyen/jobs/8164533?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_34429438-bd9

## Description

We are seeking a highly analytical, systems-minded, and innovative Strategy & Program Manager to architect the joint operational future of our most recent acquisitions: Talon.One and Orb.

In this role, you will sit within the Strategy and Program Management team, acting as the structural bridge between Adyen’s core operational engine - Support, Professional Services, and Merchant Operations - and our newly acquired entities.

Your mission is to design, implement, and drive adoption of the joint customer journeys, systems, and processes that allow these standalone engines to scale seamlessly within Adyen’s global framework.

**Responsibilities**

- Design the joint customer journey: Architect and implement the operating models and standardized processes that define how joint customers are onboarded and serviced.

- Global Program development & adoption: Shape and lead operational integration programs, ensuring they can be scaled and adopted across all global regions.

- Solve high-complexity, multi-entity bottlenecks: Drive operational readiness across domains.

- Data-led steering: Own the operational KPI framework for integrations - defining, tracking, and translating metrics into a reliable picture of health.

- Cross-functional partnerships: Partner closely with Tech, Commercial, Finance and Compliance to design and deliver a best-in-class customer experience.

**Requirements**

- 5+ years of experience in a combination of a client-facing, technical operations, or strategy/business operations role (e.g., BizOps, Integration/M&A Operations, Program Management, Management Consulting).

- Strong background in program or project management, with a proven ability to lead complex, cross-functional initiatives from concept to execution and global adoption.

- Strategic operator, equally comfortable zooming out to connect the dots as well as diving in the detail when necessary.

- Strong analytical and data-driven decision-making skills, with the ability to translate complex data points into actionable insights.

- Exceptional stakeholder management skills, navigating high-stakes alignment discussions with senior leaders across multiple distinct organizations and aligning them under a shared operational vision.

- A trusted partner across the organization, capable of building strong relationships and credibility across functions, levels, and partners.

- A creative and innovative thinker who thrives in a fast-paced, high-growth environment where playbooks don’t exist.

**Total rewards & compensation**

The annual base salary range for this role is $145,000 - $180,000.

**In-office expectations**

This role will either be based in our New York or San Francisco office.

## Skills

### Required
- program management
- operational integration
- data analysis
- stakeholder management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/adyen/jobs/8164533?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)