# Customer Service - Temporary

**Company**: Five Star Solutions
**Location**: Wichita, Kansas
**Work arrangement**: remote
**Job type**: Temporary
**Salary**: USD 15-15 per-hour-wage
**Category**: Customer Service
**Industry**: Other

**Apply**: https://jobs.lever.co/getfivestar/2161cc74-6b3b-43e5-a739-f800f3fc19de?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3438b9ce-431

## Description

We are seeking individuals who enjoy helping others to provide high-quality customer service by answering telephone calls from customers inquiring about goods and services from clients of Five Star Solutions.

This temporary project involves assisting clients with inquiries on debit card incentives, orders, and balances.

**Qualifications**

- You should have previous 3-6 months of customer service or customer support experience.

- A background in a call center or office environment is beneficial.

- Basic computer skills are necessary.

- You need to be a quick learner, able to work independently, and possess strong phone and verbal communication skills.

- Active listening skills are crucial.

- You must be 18 years of age.

- A background check will be required as per state and federal laws.

**Responsibilities**

- Manage a large volume of inbound calls efficiently.

- Follow communication scripts for different topics.

- Identify customers' needs, clarify information, research, and provide solutions or alternatives.

- Access company and client resources to handle calls accurately.

- Look for opportunities to upsell products.

- Switch between tasks seamlessly without losing efficiency or composure.

- Maintain punctuality and attendance at all scheduled times.

- Remain positive and professional in all customer interactions.

- Be flexible for cross-training as requested.

**Bring Your Own Device (BYOD)**

- This is a work-from-home position requiring your own equipment and workspace.

- You need verified internet service (secure, reliable, and dedicated high-speed) and a dedicated work area.

**Hardware/Software Requirements**

- Processor: Intel Core i5-8250U Series or greater.

- Memory: 8GB on Windows 10 or 11 64 bits.

- Screen Resolution: 1280x768 or higher, dual monitors required.

- USB DSP headset.

- Up-to-date antivirus software and enabled firewall.

- Hardwired connection to your modem or router.

**Additional Information**

- Five Star Solutions values diversity and is committed to creating a professional, diverse workforce.

## Skills

### Required
- customer service
- communication
- basic computer skills
- active listening

### Nice to have
- call center experience
- office background

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/getfivestar/2161cc74-6b3b-43e5-a739-f800f3fc19de?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)