# Senior Customer Success Manager

**Company**: Tenable
**Location**: Columbia, Maryland
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $38.70-$51.52 USD
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/tenableinc/jobs/5468274008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3419ea20-37d

## Description

As a Senior Customer Success Manager at Tenable, you will be responsible for the renewal and expansion of existing customers in the Enterprise segment.

Your key responsibilities will include:

- Building and maintaining strong relationships with key stakeholders in Enterprise accounts

- Renewing and expanding revenue within your given client base

- Forecasting and achieving Quarterly and Annual Revenue Targets

- Working with high-value accounts in the Enterprise segment

- Conducting regular strategic account reviews to assess customer goals and align Tenable's solutions accordingly

- Leading the onboarding process for clients, ensuring client adoption and satisfaction through consistent value-added communications and meetings

- Collaborating with Territory Managers and Sales Engineers to maintain client health and drive expansion opportunities

- Proactively addressing challenges and finding solutions to enhance overall customer satisfaction

- Acting as an internal liaison with Support, Product, and Marketing to serve as the voice of the customer

- Creating expansion opportunities through in-depth conversations and relationship building

To succeed in this role, you will need:

- A Bachelor's degree and 8+ years of sales experience focused on renewing or growing existing business

- Experience selling On-Demand, SaaS (Software as a Service) solutions or subscription-based services

- The ability to adapt, overcome objections, and learn complex solutions

- Strong time management skills

- A consistent and documented track record of achieving monthly, quarterly, and annual target metrics

- Exceptional oral and written communication skills

- The ability to multitask and manage multiple priorities in a fast-paced, customer-focused environment

- Experience in the Cybersecurity industry

- Working knowledge of Google Suite applications and Salesforce

- Attention to detail with excellent follow-up skills

- The ability to sit and work at a computer for extended periods

- Some travel may be required

In terms of compensation, the base pay range for this position is $38.70-$51.52 USD. Employees are also eligible for variable compensation in addition to base pay, depending on company and individual performance. Tenable offers a variety of comprehensive and competitive benefits, including medical, dental, vision, disability, and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

## Skills

### Required
- Cybersecurity
- Google Suite applications
- Salesforce
- SaaS
- Subscription-based sales
- Time management
- Communication skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/tenableinc/jobs/5468274008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)