# Funeral Director

**Company**: Co-op Funeralcare
**Location**: Canterbury, Kent
**Job type**: full-time
**Salary**: £29,776 per annum (£15.27 per hour)
**Category**: Other

**Apply**: https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1072076?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/funeral-director-340a0a1d-d13/

## Description

We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team as a Funeral Director. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.

**Job Details:**

- £29,776 per annum (£15.27 per hour)

- Full-time, 37.5 hours per week, Monday to Friday 9am-5pm, plus on-call rota including evenings and weekends

- Location: Canterbury, Kent, CT1 1BU (with occasional travel to other branches in Kent)

**Responsibilities:**

- Ensure client needs, service levels, and KPIs are met

- Be the main point of contact for clients, supporting and guiding them with the help of the wider team

- Support funerals, conducting ceremonies, leading the team, and carrying the deceased when necessary

- Refer regulated work, including funeral planning appointments, to a certified colleague

- Build and maintain relationships with the team, clients, and the community

**Requirements:**

- A commercial mindset and experience in a managerial role

- A true customer focus and passion for delivering a great service

- Ability to capture intricate detail and reflect it in the service delivered

- Compassion, understanding, empathy, and the ability to keep a cool head under pressure

- A UK manual driving license

**Benefits:**

- 30% off Co-op branded products in food stores all year-round

- 10% off other brands in food stores all year-round

- Discounts on other Co-op products and services

- 23 days of holiday (pro-rata, rising with service)

- A pension with up to 10% employer contributions

- Access to the Employee Assistance Programme

- Access to virtual GP and free eye tests

- Endless career development opportunities, including apprenticeships

- Friendly, supportive team and the knowledge that you make a huge difference to your community

- Access to Stream, a money management app

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## Skills

### Required
- commercial mindset
- customer focus
- organisational skills
- compassion
- UK manual driving license

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Source: [Apply at hcnq.fa.em2.oraclecloud.com](https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1072076?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)