# Sr. Account Manager - Retail

**Company**: Kobie
**Location**: St. Petersburg, Florida
**Work arrangement**: remote
**Experience**: senior
**Job type**: Full-Time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.lever.co/kobie/ff0265ce-4531-441f-aa39-080ffb51467c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_33c9a82f-374

## Description

Join Kobie, a National Top Workplace and Top Remote Workplace, where the best minds in loyalty come together. As a Sr. Account Manager in the Retail Vertical, you'll run day-to-day operations across one or more retail accounts, own client communication and coordination, and rally cross-functional teams to deliver on every commitment.

You'll partner with recognized names in retail, where loyalty is a frontline growth engine. Programs run across stores, apps, and ecommerce, and members expect every point, offer, and reward to work seamlessly wherever they shop.

Your responsibilities include:

- Day-to-day client partnership: Be the client's primary contact for program management, with proactive communication and a planning cadence they can count on.

- Flawless execution: Turn account plans and roadmaps into delivered work, on time and with excellence, and keep every commitment visible.

- Program operations: Manage program configuration such as earn rules and logic, and support offer planning, measurement, and reporting.

- Cross-functional coordination: Guide Kobie and client teams across workstreams, set clear expectations, and follow through until the work lands.

- Early signals: Spot risk, shifting priorities, and unmet needs, and raise them before they become issues.

- Commercial support: Track contract milestones and support accurate, on-time billing.

Requirements:

- 5+ years in marketing, loyalty, or account management, ideally client-facing.

- Proven ability to juggle multiple accounts and priorities without losing the detail.

- Technical acumen: understanding of how platforms fit into a martech ecosystem and how features bring marketing ideas to life.

- Clear, confident written and verbal communication.

- Foundational financial and data analysis skills.

- Bachelor's degree in marketing or a related field.

- Ability to travel up to 15%

Bonus Points:

- Retail industry experience

- SaaS or loyalty platform experience, plus CRM and promotional marketing.

- Familiarity with tools like Jira, Workfront, and Google Analytics.

Kobie offers a flexible work environment, with benefits including flexible time off, nine company-wide holidays, and a diverse suite of benefits prioritizing growth, development, and personal well-being.

## Skills

### Required
- account management
- marketing
- loyalty
- client-facing
- communication
- financial analysis
- data analysis

### Nice to have
- retail industry experience
- SaaS or loyalty platform experience
- CRM and promotional marketing
- Jira
- Workfront
- Google Analytics

---

Source: [Apply at jobs.lever.co](https://jobs.lever.co/kobie/ff0265ce-4531-441f-aa39-080ffb51467c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)