# Part-Time Café Ambassador - West Town Mall

**Company**: Capital One
**Location**: Knoxville, TN
**Job type**: part-time
**Salary**: $47,840 - $55,016
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/KnoxvilleTN/Part---Time-Caf-Ambassador---West-Town-Mall_R248096-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_339af3f0-ff1

## Description

As a Part-Time Café Ambassador at Capital One's West Town Mall location, you will be the face of the company's mission to change banking for good. You will act as a high-end service specialist and a guide to digital banking, helping customers navigate the digital ecosystem and providing genuine conversations about Capital One's products and services.

**Responsibilities:**

- Proactively engage with guests in a high-energy environment

- Share the value of Capital One's products and services through genuine conversation

- Guide customers through the digital ecosystem and troubleshoot tech challenges

- Host and support local events that promote financial health

- Advocate for customers and resolve issues in alignment with compliance and regulatory requirements

- Foster a supportive and inclusive environment

- Stay agile and engaged throughout the day

**Requirements:**

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales, or Customer Service experience

**Preferred Qualifications:**

- Associate's degree

- 2+ years of banking experience

- 2+ years of Retail or Customer-facing experience

- Proficient in G-Suite

- Strong written and oral communication skills

**Benefits:**

- Comprehensive benefits package

- Day 1 coverage for Medical, Dental, Vision, and Prescriptions

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

- Uniform provided

- Custom beverage while working

## Skills

### Required
- Customer Service
- Retail
- Sales

### Nice to have
- G-Suite
- banking experience
- Retail experience
- communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/KnoxvilleTN/Part---Time-Caf-Ambassador---West-Town-Mall_R248096-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)