# Assistant Manager, Enterprise Platform Transformation

**Company**: AIA Digital+
**Location**: Kuala Lumpur, Malaysia
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://aia.wd3.myworkdayjobs.com/en-US/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Assistant-Manager--Enterprise-Platform-Transformation_JR-69465-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_337de13c-d2b

## Description

AIA Digital+ is seeking a results-driven, tech-savvy Assistant Manager to lead end-to-end business analysis for insurance technology initiatives. The ideal candidate will combine deep domain knowledge in insurance operations, hands-on experience with payment systems, and a practical understanding of AI/ML applications to drive intelligent, scalable solutions.

Responsibilities:

- Lead business analysis for insurance technology initiatives, focusing on core insurance workflows and payment systems integration.

- Collaborate with stakeholders to translate business needs into clear, actionable requirements.

- Conduct stakeholder interviews, gather user requirements, and document detailed business cases, user stories, process flows, and functional specifications.

- Drive the integration and implementation of AI/ML solutions in insurance operations.

- Define and monitor KPIs and success metrics to support data-driven decision-making and continuous process optimization.

- Support UAT, system testing, go-live coordination, and post-launch evaluation.

Requirements:

- Bachelor's degree or higher in Computer Science, Information Systems, Finance, Actuarial Science, or a related technical field.

- 5+ years of experience as a Business Analyst or Product Analyst, with 3+ years in the insurance industry.

- Proven experience in payment systems and AI/ML projects.

- Strong understanding of system architecture, APIs, data flows, and integration patterns.

- Familiarity with Agile/Scrum methodologies, Jira, Confluence, and documentation standards.

- Excellent communication, stakeholder management, and cross-functional collaboration skills.

Benefits:

- Opportunities to learn, contribute, and thrive in a dynamic and exciting environment.

- Equip with critical skills, tools, and technology.

## Skills

### Required
- Business Analysis
- Insurance Technology
- Payment Systems
- AI/ML
- Agile/Scrum
- Jira
- Confluence

### Nice to have
- InsurTech platforms
- digital insurance ecosystems
- embedded finance
- NLP
- computer vision
- predictive modeling

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Source: [Apply at aia.wd3.myworkdayjobs.com](https://aia.wd3.myworkdayjobs.com/en-US/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Assistant-Manager--Enterprise-Platform-Transformation_JR-69465-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)