# Marketing Support Specialist

**Company**: IQVIA
**Location**: Chicago, Illinois
**Job type**: full-time
**Salary**: $66-68,000 annually
**Category**: Marketing
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Chicago-Illinois-United-States-of-America/Sales-Ops-Coordinator----3343046_R1579058?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/marketing-support-specialist-337bc141-c92/

## Description

Join the IQVIA team as a Marketing Support Specialist, working in partnership with Boston Scientific – Interventional Oncology.

In this role, you will plan, initiate, and facilitate the completion of Business Associate Agreements (BAAs) as the customer-facing liaison between Client Legal Counsel, BSCI Legal Counsel, and the Marketing team.

Key responsibilities include:

- Building strong relationships with customers, Client Legal Counsel, BSCI Legal Counsel, the team, and leadership

- Tracking the progress of Agreements with client Legal counsel and BSCI Legal counsel and key stakeholders

- Ensuring agreements are progressing through the review and approval process in a timely manner

- Managing and tracking the status of BAAs

- Communicating signed agreements once finalized

- Identifying, communicating, and documenting issues and/or gaps across agreements

- Adhering to compliance regulations

- Creating, maintaining, and recommending enhancements to policies and procedures that impact the BAA process and customer collaboration

- Tracking, analyzing, and interpreting metrics related to the BAA process to identify trends and areas for continuous improvement

- Providing broad troubleshooting support for field teams and customers and supporting virtual training initiatives

- Creating how-to documents and work instructions to support internal and external processes

- Coordinating with Health Care Professionals (HCP) and customer legal counsel to ensure timely submission of requests following feedback, in alignment with compliance and transparency requirements

- Partnering with internal stakeholders (Legal, Compliance, Customer Service, and Marketing teams) to ensure consistent processes and accurate documentation across projects

Requirements:

- 4-year degree from an accredited college or university

- Proven track record of excellent and timely customer service

- Highly organized with significant attention to detail required

- Proven ability to manage multiple projects and competing priorities with success and accuracy

- Strong organizational, communication, and project-management skills

- Proven expertise in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Salesforce

- Excellence in HCP relationship management

- 1-2 years of industry experience in light medical devices, pharmaceuticals, or biotech preferred

The potential base pay range for this role is $66-68,000 annually.

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## Skills

### Required
- Microsoft Office Suite
- Excel
- PowerPoint
- Word
- Salesforce
- Project management
- Communication skills
- Organizational skills
- Customer service
- HCP relationship management
- Compliance regulations

### Nice to have
- Industry experience in light medical devices, pharmaceuticals, or biotech

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Chicago-Illinois-United-States-of-America/Sales-Ops-Coordinator----3343046_R1579058?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)