# Senior Health Insurance Sales Operations Analyst

**Company**: Gusto
**Location**: Scottsdale, AZ;Denver, CO;San Francisco, CA;New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $104,490/yr to $128,000/yr in Denver & Scottsdale and $127,430/yr to $155,000/yr for San Francisco & New York
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gusto/jobs/8075901?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_33796a3f-b09

## Description

At Gusto, we're on a mission to grow the small business economy.

This is your chance to shape the foundation of a fast-growing, high-impact part of Gusto's business as a Senior Sales Operations Analyst supporting our Health Insurance (HI) Sales team.

**About the Role** You'll build the insights and AI-powered solutions that make a large, high-volume sales organization, supporting 80+ reps across two segments.

**Responsibilities**

- Analytics, Reporting & Forecasting:

- Build, automate, and maintain reports and dashboards that track sales performance, funnel metrics, pipeline health, SLAs, and rep productivity.

- Partner with RevOps, Finance, Marketing, and Analytics to produce operational reporting, revenue insights, and forecasting models.

- Own metric definitions and data accuracy so leaders trust the numbers they act on.

- Drive AI Strategy for Sales:

- Identify and prototype AI and automation tools that remove manual friction from the sales process.

- Partner with Sales, BizTech, Product, and Enablement to embed AI into daily sales workflows.

- Source and lead net-new AI and automation projects.

- Process Design & Continuous Improvement:

- Examine workflows and rep performance to identify bottlenecks.

- Recommend and implement process and automation changes that improve conversion, efficiency, and the rep experience.

- Operational Support & Problem-Solving:

- Provide day-to-day support to HI Sales leadership and reps.

- Own account and territory administration as the business evolves.

- Troubleshoot reporting issues, broken workflows, missing CRM data, and gaps in pipeline visibility.

- Cross-Functional Partnership & Communication:

- Work closely with Sales Leadership, RevOps, Finance, BizTech, and Product to keep everyone aligned.

- Translate sales challenges into clear business requirements.

**Requirements**

- 5+ years in Sales Ops, RevOps, or a similar analytical GTM role.

- Strong Salesforce proficiency.

- Analytical depth across Salesforce reports and dashboards, SQL, Tableau or Looker, and Excel/Google Sheets.

- Hands-on experience with forecasting, pipeline management, and territory or quota planning.

- Comfort evaluating AI and automation tools.

- Excellent written and verbal communication.

**Preferred Qualifications**

- Experience in payroll, HR tech, or SMB SaaS go-to-market motions.

- Experience supporting a regulated or compliance-driven sales segment such as health insurance or benefits.

- Experience designing or implementing automations, AI workflows, or similar tooling.

**What We Offer**

- Competitive base pay: $104,490/yr to $128,000/yr in Denver & Scottsdale and $127,430/yr to $155,000/yr for San Francisco & New York.

- Benefits and equity (RSUs).

## Skills

### Required
- Salesforce
- SQL
- Tableau
- Looker
- Excel
- Google Sheets
- AI
- automation

### Nice to have
- payroll
- HR tech
- SMB SaaS
- health insurance
- benefits
- automations
- AI workflows

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gusto/jobs/8075901?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)