# Receptionist

**Company**: Spire Clare Park Hospital
**Location**: Farnham, Surrey
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29421?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3376139f-10e

## Description

Spire Clare Park Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.

Located in Farnham, Spire Clare Park Hospital is a modern elective hospital rated "Good" by the CQC, offering a wide range of surgical and diagnostic services supported by state-of-the-art imaging facilities.

**Duties and Responsibilities**

- Welcoming, registering, including the accurate collection of credit card details and patient information.

- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.

- Compliance with NHS forms and processes.

- Processing in-patient/out-patient charges.

- Discharge of patients onto computer system ensuring accuracy of all information.

- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

**Working Hours:**

- Monday, Tuesday, Wednesday – 16.30 – 20.30

- Thursday, Friday – 17.30-20.30 & Saturday – 12.00-15.00

**Who we're looking for**

- A personable individual with the ability to work on own initiative as well as part of a team

- Good basic PC skills, including Word, Excel and Outlook

- Excellent customer service skills

- High degree of accuracy in administration

- Great communication skills at all levels

- Experience in a customer service environment

- Experience with information management systems

- Switchboard experience

**Benefits**

- 35 days annual leave inclusive of bank holidays

- Employer and employee contributory pension with flexible retirement options

- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

- Free Bupa wellness screening

- Private medical insurance

- Life assurance

- Free off-site parking for staff

## Skills

### Required
- customer service
- administration
- communication
- information management systems
- switchboard operation
- Word
- Excel
- Outlook

---

Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29421?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)