# Technical Program Manager, Developer Experience

**Company**: OpenAI
**Location**: San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $257K - $445K
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/ad958934-fd89-4033-8b13-1a4871d8073c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3340daa6-e5b

## Description

We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this position is $257K – $445K, and total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits:

- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

- 401(k) retirement plan with employer match

- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

- Mental health and wellness support

- Employer-paid basic life and disability coverage

- Annual learning and development stipend to fuel your professional growth

- Daily meals in our offices, and meal delivery credits as eligible

- Relocation support for eligible employees

- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Responsibilities:

- Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.

- Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.

- Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.

- Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.

- Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.

- Increase visibility into what is shipping when, and make cross-platform dependencies and launch risks clear to engineers, product managers, and launch owners.

- Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.

- Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.

Requirements:

- Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.

- Can engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.

- Have delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.

- Know how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.

- Use data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.

- Lead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority.

- Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.

- Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.

- Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.

- Care about OpenAI's mission and about expanding responsible access to advanced AI systems.

## Skills

### Required
- technical program management
- developer experience
- CI/CD
- build and test systems
- release engineering
- distributed systems

### Nice to have
- automation
- observability
- release orchestration
- scalable developer tooling

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/ad958934-fd89-4033-8b13-1a4871d8073c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)