# Team Member Level 1

**Company**: Ford Motor Credit Company
**Location**: Chennai, Tamil Nadu
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Finance
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/70368?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_32abc802-e6a

## Description

Ford Motor Credit Company, a leading provider of automotive financing, is seeking a Team Member Level 1 to join their team in Chennai, India.

The successful candidate will handle accounts servicing and vehicle liquidation activities for Ford Motor Credit retail loan/lease customers in North America, perform critical activities such as extending contract terms, changing due dates, processing payments, and terminating lease contracts.

Key responsibilities include:

- Managing accounts servicing and vehicle liquidation activities within stipulated timelines

- Performing critical activities such as contract extensions, due date changes, payment processing, and lease contract terminations

- Identifying process improvement opportunities to enhance customer experience

- Consistently contributing to productivity targets while maintaining 100% quality

The ideal candidate will have:

- A Bachelor's degree in Commerce or a related field with a minimum of 60% marks and no active backlogs

- Proficiency in MS Office tools, with expertise in MS Excel/Spreadsheets being an added advantage

- Flexibility to work in night shifts and weekend support if required, with Comp-Off for weekend work

- Indian citizenship and relevant documentation

The role offers a competitive work environment with opportunities for growth and development.

## Skills

### Required
- MS Office
- MS Excel
- Spreadsheets
- Customer Service

### Nice to have
- Process Improvement
- Analytical Skills

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/70368?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)