# Manager, Account Executives (MidMarket)

**Company**: Intercom
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: Competitive salary and meaningful equity
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7345261?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_327872a1-cf3

## Description

We are seeking a highly effective Sales Leader to lead a team of Account Executives primarily responsible for new business revenue in the North America Region. This person will be responsible for segment strategy and planning, building, and running a high-performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin.

The ideal candidate will excel at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy.

Responsibilities:

- Sales Strategy Execution:

- Work with senior leadership to define and implement effective sales strategies for the North American mid-market segment.

- Oversee the development of sales plans and tactics that align with company goals and regional market dynamics.

- Monitor the pipeline of opportunities to ensure timely and effective follow-ups, deal closures, and revenue growth.

- Performance Management:

- Set clear performance expectations and key performance indicators (KPIs) for the Account Executive team.

- Track individual and team performance using CRM tools and reporting dashboards.

- Analyze sales metrics and provide insights to optimize processes, identify trends, and forecast revenue.

- Cross-Functional Collaboration:

- Partner with marketing, product, and customer success teams to develop tailored go-to-market strategies and ensure seamless customer experiences.

- Work closely with senior leadership to ensure alignment on goals, budgets, and resource allocation.

- Customer Focus:

- Maintain a strong understanding of customer needs and market trends to support the team in closing deals.

- Ensure customers are handed off to the Relationship Management team thoughtfully and carefully, always keeping the customer experience top of mind.

- Reporting & Analytics:

- Regularly report on team performance, sales pipeline, and market conditions to senior management.

- Provide data-driven recommendations to improve sales performance and achieve growth targets.

Requirements:

- 5+ years in a quota-carrying new business IC role with proven success.

- Experience working on complex and strategic deals (involving procurement, legal, security).

- 3+ years management experience.

- Previous experience building and executing on outbound sales motions.

- Exemplary new business sales experience, experience with Command of the Message and MEDDPICC a plus.

- Strong understanding of forecasting principles and the ability to forecast revenue and revenue trends accurately.

- Proven experience-and passion for-teaching and developing top talent.

- Experience developing GTM strategy, building, and executing operational plans.

- A builder of businesses, with the ability to attract and develop the best talent in the industry.

- Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal).

- Adaptive, with the ability to balance short-term and long-term priorities.

Benefits:

- Competitive salary and meaningful equity.

- Comprehensive medical, dental, and vision coverage.

- Regular compensation reviews - great work is rewarded!

- Flexible paid time off policy.

- Paid Parental Leave Program.

- 401k plan & match.

- In-office bicycle storage.

- Fun events for Intercomrades, friends, and family!

- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

OTE range for this role is targeted at $228,000 - $349,375 for the San Francisco Bay Area.

## Skills

### Required
- Sales Strategy Execution
- Performance Management
- Cross-Functional Collaboration
- Customer Focus
- Reporting & Analytics
- Forecasting Principles
- GTM Strategy Development
- Operational Planning
- Communication Skills
- Adaptability

### Nice to have
- Command of the Message
- MEDDPICC
- Teaching and Developing Top Talent
- Building and Executing Operational Plans
- Attracting and Developing Best Talent

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7345261?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)