# Forward Deployed Engineer, Professional Services

**Company**: Cloudflare
**Location**: Distributed
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8043339?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_321b8cbf-27d

## Description

As a Forward Deployed Engineer (FDE) at Cloudflare, you will serve as a senior technical expert and advisor for our most strategic and complex customers.

This role balances deep technical expertise with hands-on, onsite engagement, where you will architect solutions, optimize performance, and drive business success by helping customers maximize the value of Cloudflare's platform.

You will collaborate cross-functionally with Sales, Support, Product, and Engineering to advocate for customer needs and influence our product roadmap.

We are looking for a seasoned technologist who thrives on solving real-world challenges and acting as a trusted advisor within our customers' unique environments.

## Responsibilities

- Serve as a trusted advisor to key enterprise customers, providing strategic recommendations and technical insights to drive success with Cloudflare's solutions, specifically Workers and Workers AI platforms.

- Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare's offerings in customer environments.

- Diagnose complex technical issues and deliver effective, strategic solutions in close collaboration with support and product teams.

- Manage and navigate complex configurations, utilizing Infrastructure as Code (Terraform) to ensure operational stability for customers.

- Partner with Sales, Customer Success, Support, Partners, Product Management, and Engineering to ensure customer insights directly influence the product roadmap and enhance the overall experience.

- Advise customers on industry best practices for security, network optimization, scalability, and performance tuning tailored to their specific operational needs.

- Stay current with industry trends and evolving Cloudflare solutions to provide forward-thinking guidance and configuration enhancements.

## Requirements

- In-depth experience in a technical customer-facing role such as Solutions Architect or Technical Account Manager, ideally within cloud networking, security, or web infrastructure.

- Extensive knowledge of Cloudflare's Application and Security portfolio (DNS, WAF, DDoS, Bot Management, CDN) and cloud infrastructure.

- Hands-on experience protecting and securing web applications, APIs, and web services using WAF, DDoS, DNS, and Bot Management tools.

- Proven ability to work with Cloudflare products within Enterprise-level accounts.

- Exceptional written and verbal communication skills, with the ability to present complex topics effectively to both technical and non-technical audiences.

- Strong consultative skills with a track record of successfully solving complex technical problems in customer environments.

- Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare's technology stack.

## Nice-to-Have Skills

- Hands-on experience with coding, Cloudflare Workers, and Workers AI.

- Prior experience in customer onsite placement.

## Skills

### Required
- Cloudflare
- Solutions Architect
- Technical Account Manager
- cloud networking
- security
- web infrastructure
- DNS
- WAF
- DDoS
- Bot Management
- CDN
- Terraform

### Nice to have
- coding
- Cloudflare Workers
- Workers AI

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8043339?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)