# Agency Benefits Team Operations

**Company**: Prudential
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Senior-Officer--Agency-Operations_22050021?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3170d46b-3ad

## Description

We are seeking an experienced professional to organise, perform, and implement day-to-day operations of our agency benefits team.

Responsibilities:

- Administer agency movements, such as promotions, demotions, title upgrades, and unit transfers

- Manage agent performance, including monitoring production and activity, and executing contract and position maintenance exercises

- Implement and perform daily duties on agent fringe benefits, including annual production validation and enrolment of group medical benefits, group life, dental, and retirement benefits plans

- Administer agent retirement arrangements and handle contract extension requests

- Manage agent name card ordering and prepare annual reviews of guidelines

- Handle daily enquiries from agents and leaders related to agency benefits and performance management

Requirements:

- Higher Diploma or above

- Minimum 3 years of relevant experience in agency administration or operations, preferably in agency compensation, benefits, and contracting

- Fluent in both written and spoken English and Chinese

- Result-oriented, attentive to detail, with good communication skills and mature manner

- Proficiency in MS Office applications, including Word, Excel, and PowerPoint

## Skills

### Required
- MS Office
- English
- Chinese
- agency administration
- performance management

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Senior-Officer--Agency-Operations_22050021?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)