# Coordenador de Recepção - ibis Betim

**Company**: Accor
**Location**: Betim, MG
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000153757379-coordenador-de-recepcao-ibis-betim?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/coordenador-de-recep-o-ibis-betim-316d51f1-bda/

## Description

We are Accor, a world-leading hospitality organisation with a diverse portfolio of brands and a presence in over 110 countries. At Accor, we prioritise human connections and genuine emotions, fostering an inclusive culture where our teams can thrive.

As a Reception Coordinator at ibis Betim, you will be responsible for managing the reception area, ensuring excellent customer service and contributing to the overall performance of the hotel.

Key Responsibilities:

- Plan, coordinate and supervise reception activities, defining routines and distributing tasks

- Control hotel occupancy and monitor reservations, guaranteeing high-quality guest service

- Resolve conflicts and operational issues, addressing critical situations as needed

- Participate in budgeting, tariff definition, commercial agreements and promotional package creation

- Lead corporate projects, ensuring goal achievement, process adherence and quality standards

- Maintain alignment with other departments, securing necessary materials and equipment

- Manage the team, including selection, training, performance evaluation and scheduling

- Perform related activities as required

Requirements:

- Bachelor's degree in Tourism, Hospitality or a related field

- Knowledge of internal reception procedures and interfaces with other hotel departments

- Experience with hotel management software

- Fluent English

Preferred Qualifications:

- Leadership experience in reception or a similar role

- Knowledge of occupancy management, reservations, tariffs and commercial agreements

- Experience with budget preparation and goal tracking

- Team management expertise, including scheduling, training and performance evaluation

- Intermediate Spanish

Additional Information:

- 5x2 shift schedule

- Working hours: 11:00 - 21:00 (Mon-Thu), 11:00 - 20:00 (Fri)

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- hotel management software
- English

### Nice to have
- leadership
- Spanish
- budget preparation
- team management

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000153757379-coordenador-de-recepcao-ibis-betim?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)